BNZ Mobile
Finance

BNZ Mobile

Bank of New Zealand

How much does BNZ Mobile cost?

Prices are current as of 8 Sept 2026.

BNZ Mobile has no in-app products on record in the United States.

10+ alternatives to BNZ Mobile

BNZ MobileOrbitRemit Money TransferWestpac One NZ Mobile BankingASB Mobile BankingThe Co-operative Bank (NZ)ANZ Direct AuthTSB Bank Ltd Mobile Banking
Rating / 54.84.84.73.23.63.33.4
Reviews62K41K26K2.3K274795
Released2011201520122011201420182015

BNZ Mobile reviews

4.8 out of 5, based on 61,862 reviews.

What people like

  • Very easy and intuitive to use
  • Excellent and friendly customer service
  • Great card management features
  • Fast account access and setup

What they complain about

  • Keeps crashing or spinning forever
  • Login issues and blank screens
  • Very poor connection reliability
  • Annoying feedback popups interrupt you
★★★★★ New Zealand · v18.6.0 · 3 Sept 2026

Activate Card

Polite and awesome assistance

— Sylvie1959

★☆☆☆☆ New Zealand · v18.4.0 · 11 Aug 2026

Whats up with your app

seriously app keeps failing to load since updating the app ... spinning circle and wont open

— Help, real news please

★★★★☆ New Zealand · v18.4.0 · 12 Aug 2026

Best bank app ever!

I ve worked with other apps but bnz tops them all!!!

— ndsycvv

★★☆☆☆ New Zealand · v18.5.0 · 23 Aug 2026

Disappointing

When you need it working… it lets you down… with errors etc… it annoys you with “your opinion is important…” popup dialog every time when you need access to your money… please stop making it “better” just make it work and then stop. Please learn one term - User Experience

— pioneer3232

★★★☆☆ United Kingdom · v16.4.0 · 5 May 2024

Great UI, performance lacking

Used to be a really great app - I particularly loved the drag and drop feature for shifting funds between accounts. However, the app has become slow in the past 12 months for some reason which can make it a bit frustrating to use. Sort the performance issues and this would be right back up to a 4/5* banking app.

— city_baller

★★★★★ New Zealand · v18.5.0 · 21 Aug 2026

Secured and handy, easy to use

Faster way to access bank account, secured when card is being use there will be an authorisation pop-up on the app. Very handy. Thanks BNZ

— Do hygyyyyyyg

★☆☆☆☆ New Zealand · v18.4.0 · 6 Aug 2026

App spinning no fix yet

Update 5/8/26: update to latest 18.4.0 but still this bl##dy spinning circle for a bank that makes billions and ya can’t fix ya app. This has been going on for weeks still not fix. So frustrating . Dont tell me to force close the app just fix or back date to when it work !!!Recently after logging in , try logging in later get a spinning circle and then gives up , click on the log in and nothing happens . Have uninstalled and reset up it works then doesn’t next time. Still no fix from Bnz seems . App is useless should be zero stars

— adda4

★★★★☆ United States · v16.13.0 · 16 Sept 2024

Handy, but no macrons

It’s very odd in Aotearoa that such a well-designed and useful app doesn’t allow the use of macrons in payee names. No whānau, for example.

— CharleyCross

★★☆☆☆ New Zealand · v18.3.1 · 29 Jul 2026

This APP

Very poor connections to use

— mikey492

★★★☆☆ Australia · v15.32.0 · 14 Feb 2024

I’ve had to reset my app 3 times.

Will only stay logged in for 3-4 seconds

— Shanosw

★★★★★ New Zealand · v18.4.0 · 11 Aug 2026

Great

Really user friendly app. Can open up an additional account within seconds. You can also give your accounts names and photos from your iPhone albums. You can pause a card too, if you’ve misplaced it

— Beanzforbreakfast

★☆☆☆☆ New Zealand · v18.3.1 · 1 Aug 2026

Needs fixing

Updated to this app on Wed, 29July. This latest version keeps failing to work properly with IOS version 26.5.2 and hasn't been fixed yet. I always have to restart my phone to make it work. After closing and needing to use the app again, the spinner just keeps going on and on, so I need to shuty phone down and restart again. Not a good app.

— Filkiwi

★★★★☆ India · v16.3.0 · 21 Apr 2024

Good features

Good card management features. Didn’t give 5 stars as it doesn’t have option to set per transactions limit. It’s a useful security feature.

— MtMyself

★★☆☆☆ China · v10.1.0 · 10 Dec 2017

optimize for iPhone X

Would you please optimize for iPhone X?

— Spectrum10000

★★★☆☆ United States · v14.15.0 · 14 Apr 2022

The new update has problem

The new update for iPhone always asked me a password to login and ignored the face id. Before it was all OK.

— Junhaow

★★★★★ New Zealand · v18.4.0 · 7 Aug 2026

User friendly app

Great app with the best customer service support

— Araura avenger

★☆☆☆☆ New Zealand · v18.2.1 · 27 Jul 2026

Recent update

After the recent update, I’m finding I can’t log in every time to the app, sometimes the keypad doesn’t even come up and sometimes it’s just a blank screen I have to shut my phone down and restart to use the app again… very poor BNZ I use this all the time

— Drure69

★★★★☆ United Kingdom · v7.0.1 · 1 Sept 2014

Great app

And awesome I can do topup, but considering 2deg packages are $19, it's damn annoying we can't manually enter our own topup amount. Also, since fly buys require $25 for points, we can only select $20 or $30. Fix that and it's a 5 star app!

— HammerNZ

★★★☆☆ United Kingdom · v13.5.0 · 30 Dec 2020

Why did you change the colour scheme? It’s awful!

The previous colour scheme was by far preferable. What on earth possessed you to change it?

— littlest_kiwi

★★★★★ New Zealand · v18.4.0 · 7 Aug 2026

New card

Easy to activate. Wonderful.

— 10Remi10

★☆☆☆☆ New Zealand · v18.2.0 · 23 Jul 2026

Stopped working

After the latest update it has stopped working!

— Anjangali

★★★☆☆ Australia · v8.5.0 · 5 Jan 2017

Statements

I'd love to be able to have full access to my statements on the app. Including an option where I could email the statement up to "today's" date or closer for finance or other similar purposes.

— MissGeeDubb

★★★★★ New Zealand · v18.4.0 · 4 Aug 2026

BNZ App

I always find the app so intuitive to use.

— Swikibennett

★☆☆☆☆ New Zealand · v18.1.0 · 14 Jul 2026

Activity tab doesn’t work from 2022

Activity tab doesn’t work for my customer number . Raised a complaint in2022 still unresolved. Will take this up bankobudsman now.

— MinimalistMoma

★★★☆☆ China · v4.0.1 · 25 Jul 2013

不错

不错的软件

— qiunaleyoumail

★★★★★ New Zealand · v18.3.1 · 4 Aug 2026

Wow…. BNZ

Exceptional bank and service. Very friendly service. Lovely bank.

— Zicky G

★☆☆☆☆ New Zealand · v17.36.0 · 19 Jun 2026

Unreliable

Consistently goes down once a month. Terrible app

— D Winner

★★★★★ New Zealand · v18.3.1 · 3 Aug 2026

Review

Easy app to operate

— honeye01

★☆☆☆☆ New Zealand · v17.36.0 · 12 Jun 2026

Poor service provide by Bnz bank

I have bank account in Bnz bank , the service was very very poor, rubbish service provided this bank , why I used this Bnz account, no good customer care service, even not good response by this bank

— Poor service by Bnz

★★★★★ New Zealand · v18.1.0 · 16 Jul 2026

Sue was very helpful today over the phone

Sue was very helpful ,excellent service provided by her

— Zainclawn

★☆☆☆☆ New Zealand · v17.33.0 · 12 May 2026

no working

bad technology support

— crush again

★★★★★ New Zealand · v18.1.0 · 15 Jul 2026

Card

very easy to use

— vikumws

★☆☆☆☆ New Zealand · v15.33.0 · 16 Apr 2026

BNZ app

Very disappointed I have to buy new phone to have BNZ app. They are punishing me for having an older phone. Not good enough

— grandies x 6

BNZ Mobile FAQ

Is BNZ Mobile free?
Yes. The app is free, in all 173 countries it sells in, and it sells nothing inside it.
Does BNZ Mobile have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to BNZ Mobile?
OrbitRemit Money Transfer (4.8 from 41,361 reviews), Westpac One NZ Mobile Banking (4.7 from 25,836 reviews) and ASB Mobile Banking (3.2 from 2,276 reviews).

BNZ Mobile download

Last updated 1 month ago.

BNZ Mobile sells in 173 countries. It was released 15 years and 3 months ago, on 29 Jun 2011. It holds a 4.8 rating from 61,862 reviews.

Supports 2 languages: English, Māori.

How much does BNZ Mobile make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 7K
Open the full BNZ Mobile analytics Revenue and downloads month by month, all 173 countries split out, and every product's share and trend