1st Central Connect
How much does 1st Central Connect cost?
Prices are current as of 9 Oct 2026.
1st Central Connect has no in-app products on record in the United States.
10+ alternatives to 1st Central Connect
| 1st Central Connect |   RingGo: Mobile Car Parking App |   NCP |   MiPermit |   TfL Pay to Drive in London |   Horizon Spaces | |
|---|---|---|---|---|---|---|
| Rating / 5 | 4.4 | 4.8 | 4.3 | 4.5 | 1.8 | 1.1 |
| Reviews | 815 | 656K | 36K | 13K | 987 | 185 |
| Released | 2022 | 2009 | 2022 | 2009 | 2019 | 2020 |
1st Central Connect reviews
4.4 out of 5, based on 815 reviews.
What people like
- Easy to use and navigate well
- Good achievements keep you driving safely
- Helps young drivers improve their habits
What they complain about
- Support bots are slow and unhelpful
- App wrongly flags harsh braking and cornering
- Login issues and account errors persist
- No way to explain emergency stops
Easy to use
Easy to use and gives you things like achievements to work towards.
Do not use
Worst insurance company I’ve ever been insured with. Cancelled my insurance within 2 weeks because I ‘didn’t have the sensor installed’ which I did, they were scoring my drives. Emailed them, contacted them, did everything I could and had no response. They have said they’ve sent emails but I’ve had zero from them other than one to reset my password for my account. I’ve sent them all the evidence regarding my having the sensor installed but I have yet to receive a response. Really poor customer service considering I pay a lot of money to be insured by them I’m extremely disappointed with the lack of communication and help within the 2 weeks I’ve been insured by this company. Don’t even bother pay a bit more to go with a company like Hastings etc. Way better
Unnecessary text messages
The only thing that I don’t like about this, is that you keep sending texts claiming that my trips are not recorded despite all my trips are recorded on the app and no trips are missed so I am not sure why I keep getting these text messages
I hate this app
Can’t wait to get rid of my blackbox in a couple of months. I don’t understand why I need my bt on 24/7 I understand when I’m in the car but when I’m chilling at home I don’t want to be spammed everyday to connect to it! It’s ANNOYING
Harsh breaking
Alerting you for harsh breaking is a bit dangerous because when u need to break to avoid an accident you subconsciously end up second guessing yourself and end up not making the right decision straight away this will eventually cause an accident to happen
Great app
Really helps you be more conscious of good driving
Disgusting
Disgusting company
Amazing app
I jus
Exaggerated points deduction
The app constantly records harsh breaking and harsh acceleration without having an option to explain when you have to emergency stop or join a slip road. The driving line it records is very unrealistic and has recorded me driving on grass and completely off road sometimes. It doesn’t even record my scored miles or trips correctly. I don’t think I’ve ever gone around a roundabout without the app penalising me. If I drove around one the way the app suggested I would be causing danger and creating a hazard. I think the app needs serious improvement. The option to give feedback on the app is also bugged out. I couldn’t even submit the information I’m having to leave here instead. The only accurate thing I’ve found the app to record is phone use. You can clarify on a drive when a passenger has used your phone for directions or aux etc. They seriously need to consider adding a way to clarify your manoeuvres in all the other categories they rate your driving. If your rating goes down, your insurance goes up or your policy is cancelled. But the app fails to consider so many factors that affect driving in real time. I think it’s a shame. I would like the team to recognise this review and consider making serious changes to the app.
Mr
Good
Good
Excellent
👎
Such a bad app. I’ve got an insurance with the company, everything on my email and when i downloaded the app and tried to log in with my email it just says the email don’t exist in the system 🤦♂️
Black box
Ok doesn’t like round abouts but enjoy beating my daughter at having a better score than her. 😊
Hard braking
As an experienced driver over 25 years I find the app is too sensitive when driving on country lanes and meeting speeding cars coming in the opposite direction or protected animals such as Hares running in the road. Could some adjustments be made to the box to compensate for young drivers that are getting penalised for this ?
Black Box review
This is a lot better than any of my previous black box policies including admiral, ticker and carrot. It’s easy to navigate, it’s not hard grading, and it’s easy to get in contact with anyone if help is required.
Keep saying “there is no account associated with email/phone number)
can’t log in to the app, keeps saying that account basically does not exist. on the website I can normally log in . tried to reset, re-install app but still can’t log in
Good for a Blk box
Obviously having no black box at all would be ideal however this is the company I’d go with if I had to choose. Great little challenges for driving practice and good drive score software
great
good and understandable
Not logging in
The app wouldn’t let you login despite you have account created and would say there is no acc associated with your email or number.
Review
Easy to use and good to track how good your driving going only thing I have a bit motor and when I go round islands sometimes it come up with harsh cornering but I’m not Evan going fast it’s because my motor leans a lot
Satisfied
There are some imperfections in the app, or things that maybe could be improved regarding tracking when there are two drivers using the same car, ..but still I think that it would be unfair to rate the app with less than 5* We have received a good and affordable insurance for young driver and we are really happy with how easy the process with insurance has been sorted. I would definitely recommend this company, and in addition they have very professional and happy to help customer service 5*
Please god don’t go with this
If you drive where there are roundabouts, you will get a hard cornering notice. If you brake like a reasonable person, you will get a hard braking notice. If you want to communicate with them about the issues regarding the app, you cannot use the WhatsApp option and have to phone, which is terrible for people with anxiety. All in all, I would absolutely never recommend this insurance to anyone, ever.
scored miles not working
i’ve been using this app for almost a year and of course been driving with my sensor connected i think driven around 2/3k miles and my scored miles keep going down from 500 to 400… it’s a great app with great achievements but it doesn’t really work that well in terms of monitoring your trips
Very clever 👍🏼
Insured with 1st central for my son and it gives me peace of mind that he is driving safely and keeps his insurance cheaper 👍🏼
Awful
Constantly getting messages telling me to turn Bluetooth on and connect. I’m not the main driver only named on the policy incase of emergencies! App needs to be updated so it recognises main policy holders mobile number to named drivers.
Good insurance
Good insurance provider, Lenient
Fake app
I haven’t used the car in about 2 weeks but the app continues to decrease my driving score saying I’ve been using my phone and cornering et. Then I go onto my journey travel log thing and it confirms that I haven’t used the car. I tried contacting support but they ain’t having any of it, that’s after talking to the worlds dumbest bot for 20 minutes. Bad customer service and bad insurance company that fakes scores to suit them and gain money.
👌🏻
Really good app easy to use and really good for keeping on track in your first year 👌🏻
Uses chatbots, bad ones
Uses chatbots to avoid paying people and they are the most infuriating slow talking stonewalling garbage I’ve had the displeasure of trying to get any meaningful information from, they don’t let you skip things you already know the straight up lie and give false information, when you finally get one to take you to a actual person (which takes about 10 minutes at its fastest) the connection mysteriously fails and you have to start all over again, it even acknowledges that you’ve tried already and does the exact same thing in a blatant attempt to get you to give up and keep spending money, I can’t tell you who, if anyone, provides a decent customer service, but this one does not.
Nanna
Good
My score keeps dropping
Why does the app says I use my phone while driving, whereas I only use the map?
1st Central Connect FAQ
- Is 1st Central Connect free?
- Yes. The app is free, in all 4 countries it sells in, and it sells nothing inside it.
- Does 1st Central Connect have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to 1st Central Connect?
- RingGo: Mobile Car Parking App (4.8 from 656,212 reviews), NCP (4.3 from 36,368 reviews) and MiPermit (4.5 from 12,538 reviews).
1st Central Connect download
Last updated 10 months ago.
1st Central Connect sells in 4 countries. It was released 4 years and 4 months ago, on 20 May 2022. It holds a 4.4 rating from 815 reviews.
Supports 1 language: English.
How much does 1st Central Connect make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.