MitID
Utilities

MitID

Digitaliseringsstyrelsen

How much does MitID cost?

Prices are current as of 12 Sept 2026.

MitID has no in-app products on record in the United States.

10+ alternatives to MitID

MitIDAndel EnergiMin Strøm: Energy PricesBoligsidenNorlys: Styr på strøm & skærmedaoMit YouSeeNærboks
Rating / 51.64.44.44.44.54.34.51.6
Reviews7.2K44K40K33K11K3.9K2.9K511
Released20212019202220102022202220122019
Monthly price——$1.99—————
3-month price——$10.99—————
Annual price——$19.99—————
One-time price——$1.99—————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

MitID reviews

1.6 out of 5, based on 7,229 reviews.

What people like

  • Setup process is fast and mostly flawless.
  • Instructions are clear and easy to follow.
  • Works perfectly fine on Android devices too.

What they complain about

  • Face scanning fails constantly and restarts everything.
  • Passport chip reading often crashes or fails.
  • Support is unreachable and unhelpful when needed.
★★★★★ Germany · v3.6.1 · 12 Apr 2026

Funktioniert

Also ich weiß nicht was hier einige haben oder warum die App so schlechte Bewertungen hat. Sie funktioniert ohne Probleme und ich muss sogar sagen, dass die Videos und die Schritt-für-Schritt Anleitung ziemlich gut ist. Ich erinnere mich auch, wie ich in Deutschland die Ausweis-App in Betrieb genommen habe und das war wesentlich komplizierter. Ich bin selber App-Entwickler/Programmierer und ich weiß wie komplex und voller Fallstricke diese ganzen online Identitätsnachweise sein können. Gerade deswegen ziehe ich hier meinen Hut und gratuliere den Entwicklern zu der App. In 5-10 min war die Sache erledigt hier. Und da habe ich extra lang gemacht, weil ich mir aus Interesse alles mal genau anschauen wollte. Ich muss dazu sagen, dass ich einen nagelneuen Reisepass und auch ein gutes, recht neues Smartphone habe.

— Dr.Tesla

★☆☆☆☆ United States · v3.7.1 · 1 Jul 2026

Doesnt work

Virker ikke

— Hippobutthole2

★★★★☆ United Kingdom · v3.6.0 · 28 Aug 2025

It's alright but one thing stuck out.

I was setting up MitID for the first time. All was well, nicely designed. Simple and intuitive, plenty of instructions and examples. After completing every step, scanning the chip of my passport and scanning my face, it then tells me there was an error reading the chip on my passport. So it switch to a slightly different looking verification screen where i did the exact same stuff but this time it went through fine. It's just odd that it told me the chip did not read well after it already scanned the chip, i completed another step afterwards and only the it tells me the chip did not read properly.

— WafflesIsTheStuff

★★☆☆☆ Denmark · v3.7.1 · 25 Aug 2026

QR scanner virker ikke. Ingen support.

Kan ikke kontakte support gennem app, så må blive her. Ved skanning af QR fader QR-feltet ud på mobilen og appen bliver inaktiv. Skanning er derfor ikke mulig og kernefunktionaliteten utilgængelig. 2 stjerner, så jeg ikke forsvinder i søen af et-stjernede reviews.

— Macmojono

★★★★★ Denmark · v3.6.1 · 28 Mar 2026

Fungerer absolut perfekt på Android

Perfekt på Android enheder

— Odinfreja

★☆☆☆☆ United States · v3.6.1 · 13 May 2026

App Refuses to Work

I’ve tried over ten times to get set up. App refuses to read my passport’s chip, then sends me through the same exact process that I’ve already done again, just to end up denying the whole thing. Claiming my face doesn’t match the picture on my Passport. Sure, whatever. Went to the website to look for FAQ, no help there. Horrible app.

— Chewy501

★★☆☆☆ Denmark · v3.7.1 · 30 Jul 2026

Scan af QR koder - forkert kamera

Når man skal scanne qr koder, benyttes pludselig kameraet på skærmens side - det er ret upraktisk.

— Mr. Bro (DK)

★★★★★ Denmark · v3.6.1 · 6 Feb 2026

5/5

I fortjener sku lige en god anmeldelse. Appen virker super og er ærligt talt bedre end nem id

— Mikkel Christiansen

★☆☆☆☆ United States · v3.6.1 · 4 Mar 2026

Doesn’t work

I’ve tried scanning my face over 20 times now. It’s ridiculous that it doesn’t work in any setting and doesn’t allow back camera use for scanning. Setting it up through this app is a waste of time. Wish I could give a 0 star review

— ILY FOOD 66

★★☆☆☆ Denmark · v3.7.1 · 2 Jul 2026

app is frozen

Download a few days ago has not worked consistently/ and at the moment is waiting to download/. but zi did not seek to download and it is completely unresponsive. I cannot get into my bank account.

— D in Odense

★★★★★ Denmark · v3.6.1 · 30 Dec 2025

Genialt og sikker

Helt genial og sikker løsning

— Mvin

★☆☆☆☆ United States · v3.6.1 · 1 Mar 2026

Awful

The instructions are incredibly unclear and it keeps rejecting my facial scans. Which makes so sense since I used facial scans and my passport to travel just a month ago, why does this app have such strict and mysterious parameters for their facial scans? Why can’t you redo your facial scans without restarting the entire passport scanning processes?? After 10 failed attempts i just had to give up and home I never need to access digital mail. Anyways why not make the instructions for photos clearer and give individual clear feedback on why photos are getting rejected

— aleloa09

★★☆☆☆ Denmark · v3.6.1 · 26 Feb 2026

Håbløs godkendelsesprocess

Nu hvor man også benytter pasbilledet til at godkende op imod et scan, har man så man skridt i godkendelsen at se det begynder at ligne en joke. Står overfor en snarlig fornyelse af passet, og NemID kan ikke matche det gamle billede op imod hvordan man ser ud nu, og så er man effektivt spærret ude af alt digitalt. Hvordan i alverden pasnummer osv ikke er nok, er utroligt. Giv det fem år, så skal vi også levere en blodprøve, just in case…

— cd_dk

★★★★★ United States · v3.0.1 · 10 Mar 2023

It works

This is a second factor in a multi-factor authentication setup. The app does that and that is it. It doesn’t need to do anything else so for that it gets the 5 star rating. Oh, the RIFID scanner works as well.

— Sgaar

★☆☆☆☆ United States · v3.6.1 · 23 Jan 2026

Doesn’t work on key flow

Should be pretty easy, right? WRONG, when I try to scan my passport it crashes, mind you this isn’t an edge case, it’s part of the main flow, every foreign citizen who tried this problem experienced the same issue, tried to register and had to go to a citizen center. Why would you even advertise that you can do this online, when a basic function crashes the app. Just remove it at this point, say go to the citizen center and don’t waste your time trying to use this app

— Foreign citizen45

★★☆☆☆ Denmark · v3.6.1 · 21 Feb 2026

Ustabil

Dårlig integration med flere andre apps. Ikke altid den fungerer.

— PeSiVe

★★★★★ Italy · v3.0.1 · 9 Mar 2023

Fast and accurate set up

The MitID set up took 2 mins to complete, and the process was flawless. Great job!!

— Flprn

★☆☆☆☆ United States · v3.6.1 · 17 Dec 2025

Den mest uhjælpsomme app

Mit ID er bare ikke vær noget som helst, man skal brug det til at log på de mest irrelevante og det er absolut umuligt at skifte det fra en gammel telefon til en ny. Man må udover det også kun hav mit id på en telefon så hvis man ikke har den med sig hele tiden er det bare uheldigt

— Marieolund

★★☆☆☆ United Kingdom · v3.5.0 · 7 May 2025

Can’t log in without danish passport

I don’t know my user ID, and it will only let me log in if I have a danish passport which I do not. It says I must have EITHER a danish passport or a danish ID (I have the ID card) yet it won’t give me an option to use it although the app says it accepts it? Please fix this.

— Luke Irving

★☆☆☆☆ United States · v3.6.1 · 18 Nov 2025

terrible

so many steps and none of them work. passport chip won’t read, face scanner won’t work, this is the most stupid joke of an app i’ve ever seen. i just need to get some important health information and im jumping through ridiculous hoops with this nonsensical dysfunctional terrible app. wish i could give it 0 stars i am beyond frustrated.

— ashleyweinberg

★★☆☆☆ United States · v3.3.5 · 22 Mar 2024

Face scanning (required feature) non-functional

Edit: after finally taking my photo outdoors, against a neutral wall, on a cloudy day without direct sunshine, I was finally able to maybe pass the face scanning (no error that there wasn’t a match). However I now get an error that I had taken *too long* to complete the authorization and I needed to start again for security reasons. It takes me less than 2 minutes the complete the flow, after practicing literally dozens of times I guarantee that there are few people in the world that take *less time* than I do. The passport scanning and NFC functions of the MitID creation flow work very consistently - I know because I have used them dozens of times over multiple hours, having to repeat them over and over because the face scanning simply doesn’t work. I have a brand new passport, with a photo taken only one month ago. I also have a Danish ID with a photo taken one year ago. The app cannot recognize my face to either of these photos. I have tried all the recommendations in the app, I am using a brand new iPhone 15 with updated software. I haven’t grown a beard or gotten facial surgery. I have tried standing in front of blank walls, different lighting conditions. If I am having so much trouble I can only imagine the difficulty of those who have slightly changed their look, have older ID photos, are using phones with lower quality cameras. I know MitID uses a third party face scanning technology, so to an extent it’s wrong to blame MitID, but they should really, really consider changing the technology. AND it’s critical to allow for multiple tries at face scanning without kicking users back to the start of the registration flow.

— dndhdiiernnrennejeskoddkjd

★☆☆☆☆ United States · v3.6.1 · 5 Nov 2025

App cannot scan passport chip

It is unable to scan passport chip

— Bkr75

★★☆☆☆ Poland · v3.2.3 · 8 Feb 2024

Nfc scanner

NFC scan is not working ;( I tried with dofferent ID Cards

— AdamMichalczyk

★☆☆☆☆ United States · v3.6.1 · 23 Sept 2025

Stopped working with iOS 26

The app thinks that my iPhone is jailbroken, which I assume is because of the new iPhone version.

— David Helgason

★★☆☆☆ Sweden · v3.0.1 · 7 May 2023

Improve the registration

Reviewing the registration: - The photo scan doesn’t validate me as me. For each fail I have to start all the way from the beginning before I can try a new photo scan. - I once got photo approved but then no ID was accepted as unique (even though I even tried a totally random ID) which I now also learnt is a known bug. So, improve the registration process, please.

— zodnijg

★☆☆☆☆ United States · v3.6.0 · 26 Aug 2025

Utter, absolute joke.

Agree with other reviewers: completely useless. The real shame is that, for us who spent years in DK, we still need access to things like e-boks but without access to the mit-id system, we’re shut out. Tak for denne gang lille Danmark!

— Narchoblaster

MitID FAQ

Is MitID free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does MitID have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to MitID?
Andel Energi (4.4 from 44,067 reviews), Min Strøm: Energy Prices (4.4 from 40,126 reviews, premium from $0.29) and Boligsiden (4.4 from 32,780 reviews).

MitID download

Last updated 3 months ago.

MitID sells in 175 countries. It was released 5 years and 1 month ago, on 2 Sept 2021. It holds a 1.6 rating from 7,229 reviews.

Supports 3 languages: English, Danish, kl.

How much does MitID make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 10K
Open the full MitID analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend