IDFC FIRST Bank: MobileBanking
Savings, Payments, and Loans
How much does IDFC FIRST Bank: MobileBanking cost?
Prices are current as of 9 Sept 2026.
IDFC FIRST Bank: MobileBanking has no in-app products on record in the United States.
10+ alternatives to IDFC FIRST Bank: MobileBanking
| IDFC FIRST Bank: MobileBanking |   Jupiter: Cards, UPI, Banking |   AU 0101: Mobile Banking App | |
|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.0 |
| Reviews | 217K | 55K | 4.6K |
| Released | 2020 | 2021 | 2020 |
IDFC FIRST Bank: MobileBanking reviews
4.8 out of 5, based on 217,405 reviews.
What people like
- Interface is clean and easy to use.
- Transactions happen quickly when it works.
- Navigation feels smooth and logical.
What they complain about
- App crashes constantly right after opening.
- Ads interrupt you while trying to pay.
- Support channels are slow and unhelpful.
- KYC process feels like unnecessary hurdles.
Kudos
Kudos to the developer team for creating such a fantastic UX it’s so easy and smooth to use the app all the features are implemented in best possible manner
Crashing every time within 1 month
Bad app
Great app but has bugs
The app is almost perfect. But lately I have found a few bugs. When I access the Net Worth section, I can view the balances for savings, stocks and ETFs, mutual funds, EPFO, and other categories. However, when I try to refresh the mutual fund or EPFO details, I receive the following error: “Service temporarily unavailable - External MF tracking is paused for system enhancements. We’ll notify you once it’s back.” I was previously able to refresh these details without any issues, but this error has persisted for approximately six months. Similarly, applying for pre-approved credit cards work smooth till the last step and just gives error before the final submission.
Crashes often since a month
The app is crashing repeatedly. Not able to use the services.
Crashing since months
I usually don’t leave 1 star reviews, but the app keeps crashing since 2 months within 30 seconds. Can’t do anything after login since it crashes immediately. iPhone 17 on latest iOS 26. Edit: Fix is to uninstall the app and delete all data when it asks. Then turn off iPhone and restart it. Then install again.
Issue
Mobile balance khtm hone pr bank account Remo ho jata hai or hum online payment bhi nhi kr paate hain isliye phonepe is better
Crashing after opening
It is crashing after opening within 5 to 10 seconds. I’m very frustrated with this supplication. I want to IDFC Team to just look into this matter and check it.
Good user friendly app but support from bank needs to improve
The support channels from bank need to improve especially when any App related issue becomes a problem blocking access to your funds or inability to pay. The standard channels that the bank developers are asking people to report are slow in response both phone and email. They need to either setup proper error reporting mechanisms via App itself or setup dedicated support channel for the App instead of routing everything through generic email or generic phone channels. Just putting this out if anyone encounters this issue of App not launching at all. If you get this error immediately after biometric verification. “Aw-snap! An unexpected error occurred. Please close the app and retry, while we resolve this issue.” Do the following. Goto Settings - General - iPhone storage - search for IDFC app. Delete the documents listed there usually this would be old data and documents. The app will ask you to login again and authenticate again. The error condition is not traceable in the backend it seems. Also the error message issued implies that this error is on their side and not in the App itself localized to the user device. This is misleading where the user will wait hopelessly trying now and then to see if this gets fixed. Spent a day just uselessly trying. This is not user friendly at all and does not guide the user to appropriate means to fix this or even prompt the user to report this.
Crash
This app keeps crashing and the customer care has no answers.
Sudden crash
After last update this application is automatically crashing within 30 seconds after opening. Tried to update but still same
Excellency
Excellent bank
Online KYC
Extremely frustrating and unprofessional KYC experience. While trying to complete my verification online I presented my original laminated PAN Card, but the advisor Swapnil, repeatedly insisted it was a copy. Despite me explaining this was the only original document i had. He refused to listen and kept on repeating the phrase word to word, abruptly told me to visit the branch and disconnected the call. This completely defeats the purpose of digital process meant to make customers life easier. Very poor experience.
Masked account balance
I am not sure whether it’s RBI mandate to mask savings account balance in Home Screen, option to unmask it always would be nice to have. Mostly users login to check balance and see recent transactions. Displaying unmasked balance of all accounts in Home Screen and clicking respective ones taking to recent transactions would be nice to have.
A bug in the latest update…
Causes the app to keep crashing on iOS 26.6
SMS verification fails for foreign numbers
This seems like a very good app, and iDFC were very helpful in establishing an NRE account for me. But the SMS verification with a foreign mobile number is rubbish. It asks you to send THEM an SMS, which failed multiple times, and once when it worked randomly because it decided to send me an SMS instead, I was able to get the app activated. You need to have a better way of doing it. From exactly the same site, PhonePe had no trouble sending me OTPs, etc.
Nice
Very goof
Worst EKYC Experience
Despite already depositing money with them and holding their credit card, I’m still being subjected to unnecessary and ridiculous questions instead of a proper, professional KYC process. The entire process feels deliberately designed to create hurdles and delay verification. It is extremely frustrating to provide legitimate details and documents, only to face irrelevant questions and then have the KYC delayed or rejected. This is absolutely unacceptable customer service and a complete waste of the customer’s time.
Your credit card interface
When I use your Credit card on any retail web or app the interface to enter OTP is not user friendly, Citi has a good screen please match to similar, I feel it’s a web page and not made for App
Can’t open App
Can’t use IDFC APP Ontime, While trying to open APP, several times in last two months shows ‘new version available’, but while trying to download it, even in 5G mobile data network or full strength WiFi connectivity, nothing happened, just buffers.
Bank is tech savvy but services for NRI BELOW EXPECTATIONS!!
I have been dealing with IDFC flr years now and referred many NRI friends and spoke good about the bank in some of my investment meets. However, after that I have faced numerous issues related to credit card, Bank login and so on. I am very happy for the user friendly App, but services MUST be improved of NRIs involvement is needed!!
Performance
I m using this app from a long time and found this Easy & Fast every time
Credit card issue
I have contacted the customer care for the credit card issue and the agent is not able to resolve the quire and he disconnected the call and I need to make a point that do open the account in the IDFC and the bank staff and not helpful only they do not know about the customer issue additionally our friends are facing the same issue.
Overall good
Good and fast app, but needs a view beneficiary option.
Defaulting to Indian phone number
Am trying to retrieve my username in this new app and while entering my phone number, I did provide my US number with ISD code as +1. But, however, when I pressed the proceed button, it is defaulting to Indian ISD as +91. Developers need to look into this.
👍
👍
Very good
Exilent
Hang and error message
This is the worst app i ever saw in my life , when ever you want to make a payment , it will show error message . You have to find another way to pay money . Last three months same issue always , either they dont want customer to pay on time or the want us to suffer !
App is too slow
Performance can be improved
very slow for opening and process
Very slow for opening and process
Usable except for bugs
Except for a bug that causes the app to be blank when opened, most of the UI is acceptable. Improvements can be made to simplify and better organize sub-menus. Appreciate it.
Very good
Very good
App not responding
This app was not responding to check how much loan remind to watch
Add beneficiary not working!!
Overall app looks good but basic functionality like adding beneficiary not working!!
Application Error
Unable to access the application. Getting error while trying to login. Please improve the stability of the app. Error: Sorry, due to a technical error, your request could not be processed. Please try later. **Still facing the same issue..
The Best Mobile App Ever
Very Easy to use and fast process
Disappointed
Never faith idfc bank. After payment in account but merchant not recvd 1000 rs
Great app
Great app….lovely ui ux
Irritating ad pop
You are a banking app which people use to make payments, stop this irritating pop up ads for your services. Let them be at a corner lest rendering the whole screen useless with your pointless add service
Easy to use
Idfc app is very easy to ise
Application is crashing
Continue to crash, not abld to use it
IDFC FIRST Bank: MobileBanking FAQ
- Is IDFC FIRST Bank: MobileBanking free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does IDFC FIRST Bank: MobileBanking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to IDFC FIRST Bank: MobileBanking?
- Jupiter: Cards, UPI, Banking (4.7 from 55,011 reviews) and AU 0101: Mobile Banking App (4.0 from 4,564 reviews).
IDFC FIRST Bank: MobileBanking download
Last updated 0 months ago.
IDFC FIRST Bank: MobileBanking sells in 174 countries. It was released 5 years and 10 months ago, on 7 Dec 2020. It holds a 4.8 rating from 217,405 reviews.
Supports 1 language: English.
How much does IDFC FIRST Bank: MobileBanking make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.