Charleys Rewards
Pickup. Delivery. Rewards.
How much does Charleys Rewards cost?
Prices are current as of 12 Sept 2026.
Charleys Rewards has no in-app products on record in the United States.
10+ alternatives to Charleys Rewards
| Charleys Rewards |   Denny's |   Steak 'n Shake Rewards Club |   IHOP |   LongHorn Steakhouse® |   Pollo Tropical |   Checkers & Rally's |   Wetzel's Pretzels |   Cinnabon |   Hooters - Ordering and Rewards |   Sarku Japan | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.8 | 4.8 | 4.8 | 4.8 | 4.6 | 4.8 | 4.7 | 4.7 | 1.5 |
| Reviews | 66K | 91K | 76K | 61K | 49K | 43K | 20K | 7.1K | 7.1K | 6.4K | 29 |
| Released | 2020 | 2012 | 2012 | 2012 | 2018 | 2014 | 2020 | 2023 | 2021 | 2017 | 2020 |
Charleys Rewards reviews
4.8 out of 5, based on 65,864 reviews.
What people like
- Food is fresh and delicious.
- Staff are friendly and helpful.
- Restaurant is extremely clean inside.
What they complain about
- App loads pages very slowly.
- Does not save credit card info.
- No Apple Pay option available.
- Rewards feature often fails to work.
Never eat here
This place messed up my order and cussed me out. Never eat here if you have an allergy. Thanks!
Refund app not working
I was charged 3 times and never received my order
Apply Pay
I love using the app so i can go on my lunch and grab my meal but i would also love if you guys would add the apple pay feature, i dont keep my purse on my at work and you dont save the information which is good but i dont like having to grab my card each time for an order.
Slow app
App spends too much time loading every page
PLEASE UPDATE PAYMENT INFO
I hate that I have to enter my credit card every time. Please fix this!!
CUSTOMER SERVICE IS GOOD
This location always has good customer service they do suggestive selling. They have a wonderful team there. The food is always on point, please keep up the good work😇🥰
Update your payments
The developer should be ashamed that the app doesn’t store orders, credit cards or let you use Apple Pay. Do better and make your customers lives easier.
Cheese
The cashier said that you guys got rid of the American cheese. That is the best cheese for cheese steak. Please bring it back
Update
The app is telling me I need to do an update however when I press to update it doesn’t update
Apple pay not working
Good app buy Apple pay not working. Cumbersome to manually input credit card info.
Best ever
I truly love the workers and the exceptional customer service they give especially there food it’s so good I love it
0 stars deserves
I can’t place order just keep getting error “ rewards not available after I paid while suggested me to add it to thr cars and order keep getting error that amount not matched as the app doesn’t save the credit card so after I added the credit card again still getting same rewards unavailable and no way to remove the rewards from the cats as it’s indivisible It’s my second time to order from this restaurant and wasted 15-20 mins worst app experience And why not for for Apple Pay???
Great App
Great App, but some room for improvement. The t great to be able to locate the nearest Charley’s, but for those times I forget to open the app, they need to add a way for us to add a receipt number or something to earn the points id otherwise miss.
Work on the bugs
Keep restarting
Awesome Food
They support the military and that means a lot to us veterans
Rewards - Do Not Work
Very disappointed with this app. I’ve tried numerous times to apply my rewards through mobile ordering and it does not work. I’ve deleted the app and installed it again and still to no avail. You need to work on getting this app to work properly. I love the food, but if the app doesn’t work, it deters me from buying.
Best experience
Excellent Customer Service, Great Food, and a Clean Environment! My cousin and I were out running errands and decided to grab something to eat. We usually avoid eating out because so many places have poor customer service, cleanliness issues, or negative reviews. As we were passing by Pitkin Avenue and Mother Gaston Boulevard, we noticed Charleys for the first time and decided to give it a try. All I can say is WOW! The restaurant was extremely clean, including the food preparation area in the back, which immediately impressed us. The food was absolutely delicious—fresh, flavorful, and prepared perfectly. Every bite was enjoyable and exceeded our expectations. What really stood out, however, was the outstanding customer service provided by Ciara and Ariel. These two young ladies were friendly, professional, welcoming, and made us feel valued as customers. Their positive attitudes and warm personalities created an atmosphere that made us feel right at home. The combination of excellent food, exceptional customer service, and a spotless environment is hard to find these days. This experience definitely made us want to come back, and I will be recommending Charleys to my friends, family, and coworkers. Thank you, Ciara and Ariel, for making our visit such a wonderful experience. Keep up the amazing work!
Didn’t get my reward
Never got my $5 coupon waste of 30 minutes wasted more time than the money I would have saved. That I never saved just order online.
Hot fresh
Hot and ready everything’s fresh
Slow, glitchy, fails to place orders
This might be one of the worst fast food apps I’ve ever used. I scheduled an order a day in advance and I get an email saying they failed to place it when I actually get there. Terrible experience. It’s super slow and buggy too, it won’t save any modifications sometimes, or just straight up fail to add to cart. Awful, awful app.
Friendly and Great Food
All the employees are very friendly and the food is hot and fresh!!!!
App sucks
Terrible
Good service. 😌
Gooood!
Can’t order or save credit card
Let me first say that I have a background working for software companies. This app is absolute trash right now. I can’t save a credit card after entering it every time I order in this thing, and when I applied a reward go through, it said I needed to remove it before I could proceed. There was no clear way to remove it. There’s no button nor could I swipe to get rid of the reward. God, what an awful experience.
Very Good service
Everything was delicious and the employees we’re very friendly
Apple Pay on app
Please add Apple Pay on the app. Keying a card every time gets old
First timer here
So far so good !
APP TOO SLOW :( PLEASE FIX IMMEDIATELY
It’s not my wifi, I can open other apps and social media just fine . EVERY TIME I try to order online through the app , it takes too long to load a page . I was trying o order online for 30 min because the pages loaded blank and had to load again and again . To add a simple for or ketchup it takes too long to load . I’ve ordered on other apps so easily less than 5 minutes within the same WiFi . PLEASE FIX IMMEDIATELY!!!!! Or else I rather order from an app that’s makes it very easy for me to.
Charleys Rewards FAQ
- Is Charleys Rewards free?
- Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
- Does Charleys Rewards have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Charleys Rewards?
- Denny's (4.9 from 91,184 reviews), Steak 'n Shake Rewards Club (4.8 from 76,200 reviews) and IHOP (4.8 from 60,550 reviews).
Charleys Rewards download
Last updated 4 months ago.
Charleys Rewards sells in 3 countries. It was released 6 years and 2 months ago, on 19 Jul 2020. It holds a 4.8 rating from 65,864 reviews.
Supports 1 language: English.
How much does Charleys Rewards make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.