Packeta
ShoppingUtilities

Packeta

Send parcels without queues

Zásilkovna s.r.o

How much does Packeta cost?

Prices are current as of 7 Sept 2026.

Packeta has no in-app products on record in the United States.

10+ alternatives to Packeta

PacketaRohlik.cz - Grocery DeliveryBazošClubcard Tesco SlovenskoClubcard Tesco ČeskoMůj AlbertBILLA Česká republika
Rating / 54.94.94.74.44.33.64.1
Reviews194K79K40K7.7K7.5K1.7K1.4K
Released2019201520172015201520202013
One-time price——$8.99————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

Packeta reviews

4.9 out of 5, based on 193,687 reviews.

What people like

  • Pickup locations are plentiful and easy to find
  • Sending packages feels simple and cheap
  • App interface is mostly clear and intuitive

What they complain about

  • Support is hard to reach or unhelpful
  • App forces mandatory installation for basic use
  • Translations are confusing and sound unnatural
  • Package tracking features are missing or broken
★★★★★ United Kingdom · v1.31.6 · 21 Feb 2026

Service excelente

Sunt foarte mulțumită de modul în care sunt servită cu cele mai înalte maniere, profesionalism de înaltă calitate

— Irimiciuc

★☆☆☆☆ United Kingdom · v1.32.0 · 14 Mar 2026

Scammers alongside Sameday

They just wrote my parcel as a refused package because I haven’t had time to pick up from an easybox ( they gave me 10 hours to pick up) and wrongly wrote that I refused the package! I want la package or my money back asap you scammer company!!!

— grecu mirela

★★★★☆ Czech Republic · v1.38.1 · 3 Sept 2026

Rychle

Jednoduše

— hiterka

★★☆☆☆ Czech Republic · v1.37.0 · 28 Jul 2026

…

Nechápu proč byl požadavek zadat v aplikaci náhradní místa doručení, když na ně není vůbec brán zřetel a pokaždé mi to přesměrujete někam do tramtárie…v aplikaci není ani povoleno vlastní přesměrování a tak se musí volat na call centrum, které je taky přehlcené…když už jsem se tedy slavnostně dovolala tak jsem se slečny během hovoru zeptala, proč se neberou v potaz náhradní místa zadané v aplikaci..dotaz ignorovala a svedla řeč jinam..

— Máca00

★★★☆☆ Czech Republic · v1.38.1 · 24 Aug 2026

Cannot add a secondary e-mail

I use multiple email accounts for e-shop orders. However, I can use only one email in the application. What year is it? Why can’t I simply add a secondary e-mail? Even balíkovna is able to do so.

— Korimsoft

★★★★★ United Kingdom · v1.29.2 · 29 Apr 2025

Spolahlivost

Dakujem, kvalitna sluzba.

— veru tak

★☆☆☆☆ United States · v1.29.2 · 1 Jul 2025

Worst delivery service ever

They deliver into automated delivery boxes on public places. The original function via bluetooth never worked. They changed to simple numeric codes to open the parcel. It works. Now they are not able to deliver to the proper location. What’s more their boxes are hidden places you’ll never find. Do not use it!

— mdallos

★★★★☆ Czech Republic · v1.37.0 · 2 Aug 2026

Vstřícnost

Dodavatel zpozdil zakázku a ta dorazila do Boxu když už jsem v daném místě nebyl. Sice mi trvalo dost dlouho než jsem zjistil tlf. kontakt, ale pak byli velice vstřícní a zásilku přesměrovali a docela brzo doručili. Trvalo to jen 4 dny. Celkově se zásilka spozdila o 26 dní, ale za to může eshop a ne Zásilkovna. Jenže “Pořád je co zlepšovat!!!

— Juraj52

★★☆☆☆ Hungary · v1.33.0 · 28 May 2026

Foxpost-on feladott csomagok nem jelennek meg

Rendkívül zavaró, hogy a foxpostos csomagjaim nem követhetők. Hozzáadni nem tudom, mert kéri a nyitókódot, amit honnan is kellene tudnom?!?

— Geza Miklo

★★★☆☆ Czech Republic · v1.38.1 · 21 Aug 2026

Nedodržení adresy doručení.

Dobrý den vždy si objednávám balík na stejnou adresu Zásilkovny (respektive jejího boxu). Bohužel se mi už několikrát stalo, že mi byl balík doručený úplně někam jinam byl to pro mě velký problém a proč se toto děje mi nikdo nedokázal adekvátně vysvětlit. Děkuji

— Evinna40

★★★★★ United Kingdom · v1.28.1 · 28 Mar 2025

Amazing

Great to use this app, Easy

— Tulka82

★☆☆☆☆ United Kingdom · v1.27.1 · 24 Feb 2025

Nemožnost aktualizace osobních údajů

Slabá podpora , v aplikaci ani přes zákaznický servis nelze aktualizovat telefonní číslo , údajně z důvodu bezpečnosti. Je přece logické že lidé mohou mít více telefonů a nechtějí dělat stále nové e-mailové adresy aby si mohli u vás udělat nový účet s jiným telefonem.

— Bery23

★★★★☆ Czech Republic · v1.36.0 · 23 Jul 2026

Častá změna místa

Málokdy je mi zásilka doručena na primární místo určené k doručení

— Ondra65

★★☆☆☆ Hungary · v1.33.0 · 22 May 2026

Átirányítás

Az egy dolog, hogy egy megtelt automatában 5 nap alatt nem tudnak egyetlen üres helyet sem csinálni, de, hogy az appon belül csak szlovák átvevőhelyekre lehet átirányítani, az számomra nevetséges.

— Ksebi85

★★★☆☆ Czech Republic · v1.35.0 · 15 Jul 2026

Chybí dark mode

Chybí možnost mít tmavou ikonku i darmode cely aplikace

— Paťos

★★★★★ United Kingdom · v1.26.1 · 13 Dec 2024

Pavel 1960

Dakujem Vam velmi pekne za dopravu prajem Vam prijemne a pokojne sviatky vela zasielok a tesim sa na dalsiu spolupracu.

— pavol1964

★☆☆☆☆ United States · v1.26.2 · 9 Jan 2025

Unreliable

I dropped a package for delivery and its been 3 weeks and the package is still where i dropped it .i won’t work with them anymore

— G123b

★★★★☆ Slovakia · v1.35.0 · 3 Jul 2026

Funkcie

Mohli by ste pridať funkcionality ako napríkad možnosť uložiť si príjemcu aj s jeho údajmi už z odoslanej zásielky. Ak niekomu posielam pravidelne tak to musím zakaždým všetko znovu zadávať. Kedy konečne aplikujete funkciu “opätovne odoslať zásielku”?

— Porucha

★★☆☆☆ Hungary · v1.31.5 · 3 Jan 2026

Karterites

Undoritonak tartom hogy ha vinteden rendelek valamit, azt EGY HÓNAP UTÁN kapok karteritest, ha elveszik a rendelt csomagom (ami mellesleg elég sűrű) nekem nem kártérítés kell, hanem a termék amit rendeltem!!

— Gergo13_

★★★☆☆ Hungary · v1.33.1 · 10 Jun 2026

Packeta

Nem tetszik hogy nem lehet az autómatán keresztül csomagokat feladni😢

— merciCinti

★★★★★ United States · v1.26.1 · 19 Nov 2024

Great app, easy to use

I mainly pick up boxes with this app, but it works great. My packages are automatically loaded and I get updates relatively quickly. It beeps on the box when you choose to pick up using the app, signaling that you’re connected.

— nelsonjj1

★☆☆☆☆ United States · v1.18.5 · 31 May 2024

Hrozná aplikácia - 🤮

Nieco neskutocne. Preto aby som si vyzdvihol objedany tovar si musim nainstalovat apku? Nerozumiem ale ok. Problem je v tom po instalacii genialnej apky 🤦 stravim niekolko hodin skusania urobit platbu spolu genialnou pomocou od “ Petra” ktory nicomu nerozumie. Uz len kvoli tejto sluzbe si nikdy neobjednam od dodavatela co pouziva tuto firmu “ Packeta” a radsej zaplatim za tovar o 50% viac inde. Mali by ste si pozriet ako to robia ine firmy napr. “ Alza “ a ich “ Boxy” a nekomplikujte ludim zivot. Jedine co mozem povedat na vasu firmu a tuto apku je 🤮🤮🤮

— D the customer

★★★★☆ Romania · v1.26.1 · 9 Dec 2024

Returning flow

Returning a product to a packeta point is absolutely terrible... You should make the ap simple by adding the ID, then choose between courier or pickup point

— Elisei Nicolae

★★☆☆☆ Ukraine · v1.26.2 · 13 Jan 2025

Bug

Nu se deschide aplicația pe iPhone 8 (

— mgrisha

★★★☆☆ Slovakia · v1.33.0 · 3 Jun 2026

Sklamanie

Balíky mne prišli všetky ok , ale ten čo som poslala ja sa stále hľadá po 3 týždňoch .😩

— Anele 5

★★★★★ United States · v1.9.0 · 12 Nov 2021

Dostupný a jednoduchý spôsob na odosielanie balíkov

Mobilná aplikácia je priehľadná a jednoduchá na obsluhu. Systém funguje bezchybne a veľká sieť pobočiek zvyšuje flexibilitu odosielania ak už ste kdekoľvek.

— Mareček vole

★☆☆☆☆ United States · v1.18.4 · 28 Mar 2024

Just why?

Absolutely unnecessary enforcement of using the app in this case scenario. Alza is much better, just put a code from an sms or email. On top of that I was not able to pick up my package because for some reason I’m not getting an sms with the code for authorization in the app. 🤦🏻‍♂️

— Imarchello

★★★★☆ Romania · v1.18.2 · 21 Nov 2023

The parcel was not visible

I didn’t see the parcel available in the app even I have received the confirmation email, and I have used the same phone number in the app login and order placement. I have called them (031 630 04 02 for Paketa Romania) and they told me that the problem occurred because the seller used the phone prefix 0040 instead of +40… Anyway after they changed the phone prefix in the system, after a few minutes, the parcel came visible and the pickup process was very simple.

— Dragos321

★★☆☆☆ Romania · v1.22.0 · 20 Sept 2024

Sad

I've been stuck in front of this box for almost an hour and i still can't manage to get my package. The app is asking me for details i have NOT received! Edit: a nice call center lady helped up get it and i am not as angry now, but the process or the app are not intuitive at all... and i still think they complicated the locker too much...

— Baylaurel223

★★★☆☆ Slovakia · v1.33.0 · 2 Jun 2026

....

len su už drahý

— Michal Vrbenský

★★★★★ United States · v1.8.1 · 22 Sept 2021

Lehky používat!

To je skvělá appka a je mnohem lehčí poslat zásilky Zasilkovnou než poštou. Skoro každý měsíc ji používám na něco a nikdy jsem neměla problém. Můžete si vybrat z tolika poboček, mám u sebe tři na výběr. Srdečně všem ji doporučuji.

— Jelinas

★☆☆☆☆ United Kingdom · v1.17.1 · 9 Jun 2023

Cr*p

It could be a good thing, but it isn’t. Paying for your stuff is really easy, but receiving the parcel just didn’t work. It simply doesn’t happen with parcel machines which works in a “regular” way. Also don’t like the idea that I have to install an app to get my parcel. Hopefully I can get my package in a different way. I would’t use this service anymore.

— Tamas Gronas

★★★★☆ Ukraine · v1.17.0 · 18 Apr 2023

Support for non-origin phone numbers

Hello there! It would be great if I can use the app in Slovakia with non-slovak phone number. I can’t even register in the application, because the country code can’t be changed :(

— andy.karpov

★★★☆☆ Hungary · v1.33.0 · 15 Apr 2026

Hiányzó rendelések

A foxpostos rendelések nem jelennek meg.

— Totyabaja

★★★★★ United States · v1.8.0 · 7 Sept 2021

Marie

Jednoduche a levne. Take setri cas.

— Wolftrader

★☆☆☆☆ United States · v1.17.1 · 6 Jun 2023

Over complicated

I have a return package and there is no way to select this option. The parcel station has no touchscreen interface. Terrible user experience

— ApaMano

★★★★☆ Romania · v1.16.1 · 15 Mar 2023

Good first experience

I’ve used the app to send a package in a different EU country. Just dropped it off at the nearest pickup point. No hassle, good experience. Enough pickup points to not be a problem, at least in Bucharest, with directions and screenshots of how the place looks like. The user experience should be improved a bit. Neither English nor Romanian translations sound natural and are confusing in some cases. Directions to a pickup point can only be opened in Apple Maps. Would I use them again? Yes.

— NoSkillz05

★★★☆☆ Hungary · v1.31.6 · 27 Feb 2026

Boconád

A legnagyobb hibája az automatának,hogy nincs világítás a kezelőfelületen

— SuposLány

★★★★★ United States · v1.5.0 · 27 Sept 2020

Fun-tastic

Services more then recommended

— Aj Kej

★☆☆☆☆ United States · v1.13.2 · 15 Jul 2022

Update needed

The app requires access to your location just to open the freaking Z-Box. It’s super unnecessary - until now it was working working without it just fine. Also, if you need to switch between two different phone numbers, it will start sending you notifications for both and you can’t change that setting.

— D-Bore

★★★★☆ United States · v1.12.0 · 2 Jun 2022

New feats?

Hey developers - what about possibilities to adjust opening Z-Box (or what’s the name for pickup packages person-less) functionality? 1) I want to open it even I am not in front of that box (because someone else could wait there and bring it to me) 2) I want to “transfer” responsibility of that delivery to other person completely and (s)he can pick it up anytime (s)he want. I believe that’s only partially political decision ;) Update after 1st reply: Wow great! Well - not too much - I am in different time zone - is your customer support awake ? Hardly at work now. And - do you already accept calling via data? Whatsapp or Signal (even better)? Ah no? Maybe space for improvements? So try to read again my previous suggestion and bring us these features without possible-human-error in your team - thanks! ;)

— Nick&NamesX

★★★☆☆ Hungary · v1.31.5 · 6 Jan 2026

Incomplete

It wouldn't be bad, but why isn't there package tracking? That's why I only give it three stars because it's not fully usable.

— MolnarAgi

★★★★★ United States · v1.1.0 · 7 May 2019

Super

Vše funguje, jednoduše zpracováno a bez chyb.Díky bohu za inteligenci developera který pustil aplikaci i na US appstore....

— Kikhša

★☆☆☆☆ United States · v1.7.5 · 23 May 2021

Nefunguje

Opps někde se stala chyba! KURVA POKAŽDÉ! Běžte někam

— anonym1235454454554

★★★☆☆ United States · v1.7.2 · 4 Mar 2021

Jen dvě věci a aplikace bude dokonalá

Aplikace a celkove služba jsou Ok, jen mi celkem vadí dve věci, a to: při zadávání zásilky je volba odberneho místa až na konci, což má za příčinu to, ze zadate všechny údaje a až na konci zjistíte ze odberne místo je nedostupné, druhy nedostatek je absence možnosti vyuziti již jednou zadaného kontaktu pro novou zásilku.

— Lenkax

Packeta FAQ

Is Packeta free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Packeta have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Packeta?
Rohlik.cz - Grocery Delivery (4.9 from 78,826 reviews), Bazoš (4.7 from 39,874 reviews, premium from $1.99) and Clubcard Tesco Slovensko (4.4 from 7,701 reviews).

Packeta download

Last updated 1 month ago.

Packeta sells in 175 countries. It was released 7 years and 8 months ago, on 14 Jan 2019. It holds a 4.9 rating from 193,687 reviews.

Supports 4 languages: English, Czech, Romanian, Slovak.

How much does Packeta make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full Packeta analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend