Philips EasyKey
LifestyleUtilities

Philips EasyKey

Shenzhen Conex Intelligent Technology Co., Ltd.

How much does Philips EasyKey cost?

Prices are current as of 10 Oct 2026.

Philips EasyKey has no in-app products on record in the United States.

10+ alternatives to Philips EasyKey

Philips EasyKey智生活100室內設計-實用靈感,找到家的裝修答案桃園市市民卡SOGO Rewards三創生活PLUS遠東百貨Philips WaterNF TouchCCG HEARTS
Rating / 52.14.14.74.12.92.03.31.92.42.8
Reviews58110K2.4K395231146138123117109
Released2018201620162015201620252015201920222023
Monthly price—$0.99————————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

Philips EasyKey reviews

2.1 out of 5, based on 581 reviews.

What people like

  • Works well with specific lock models like 702e
  • Interface is simple and easy to use
  • Pairing the app to the lock is easy

What they complain about

  • Door notifications stopped working after updates
  • App crashes or fails to load devices
  • Support is unhelpful or nonexistent
  • Battery level shows vague high/low instead of percent
★★★★★ China · v3.7.25060902 · 17 Jul 2025

建议增加远程开锁或远程添加临时密码

建议增加远程开锁或远程添加临时密码

— nothing@NJ

★☆☆☆☆ Singapore · v3.7.25120402 · 7 May 2026

Ms Liew

As a user I was very surprised by your previous agent who just vanished without informing their existing g clients. When called the message was the line is not in use. What kind of agent you have. Do you think I will still use Philips products and I am going to condemn this brand. Very unethical and irresponsible agent. As a distributor you have to bear responsibility for the sets you have sold to Singapore users.

— LiewWan

★★★★☆ Malaysia · v3.7.25120402 · 30 Sept 2026

No more notifications

Since Dec 2025, I don’t receive any notifications of users entering my premise via the app

— LynnAbas

★★☆☆☆ Taiwan · v3.7.25120402 · 19 Dec 2025

今天發現日誌更新很不即時欸

702e至少要開放家人都能登app看到日誌,不然只限ㄧ人也太少

— 樂樂Qsnow

★★★☆☆ Taiwan · v3.7.25120402 · 19 May 2026

建議事項

既然都有台灣公司貨了 建議 1.出廠預設值改成中文 2. 7300 Wi-Fi版 裡面有啟動的序號. 在銷售通路上面要清楚標示,甚至在盒裝上都要標示清楚,不然很容易被施工的廠商丟掉. 2. 7300有指定受訓過廠商施工要講清楚說明白. 而是事後打電話去問如何啟動電子鎖. 才知道自行施工沒有保固. 消費者觀感直接大扣分. 3.公司貨裡面有啟動的序號跟保卡

— jimchang

★★★★★ China · v3.7.24101402 · 3 Jul 2025

如果能直接百分比显示电量,就好了

另外电量🔋,藏在菜单里面,不太好找。

— 啰唆蛮

★☆☆☆☆ Singapore · v3.7.25080802 · 25 Oct 2025

Lousy

Lousy for a tech app. Frustrating when using this. Regret buying it.

— MochaNocha

★★★★☆ China · v3.6.23101602 · 10 Dec 2023

下载不了

请让老版本的手机也能更新

— 无法更新程序的手里

★★☆☆☆ China · v3.7.25080802 · 10 Oct 2025

突然不能消息提醒了

不能消息提醒了,删掉重装也不行,系统设置都是对的

— xuxingsheng

★★★☆☆ Singapore · v3.7.24101402 · 30 Nov 2024

Please help add 2FA authentication for app login and active login tracking and history records

Security door lock should have security login especially your app controls the door locks with full access mode.

— ShawnL27

★★★★★ Taiwan · v3.6.24041602 · 9 May 2024

好

好用

— 510827486

★☆☆☆☆ Singapore · v3.7.25080802 · 9 Aug 2025

Supplier and distributor issue but consumer suffer

Philips scam by their exclusive distributor, end up those who bought during this period were disconnected by Philips apps, those batch was told scam by their distributor! The issue is the consumer spend money to buy the Philips brand, why we are suffering for this dispute btw tmr? Philips can’t find their distributor and end up punished the consumer who pay money on their product! This is unacceptable and unreasonable! You are scam by your own distributor but consumer who paid and bought your products suffer! Don’t buy this digital lock, go for other brand is safe and for sure better than Philips!

— Titaniclexus

★★★★☆ China · v3.5.22101202 · 5 Nov 2022

app客户端电池显示能否更换数字

更换数字是不更直观,现在显示电量高中低!

— 摄影爱好者张新帅

★★☆☆☆ China · v3.7.25060902 · 23 Jul 2025

APP

ApP老闪退啥意思,只要打开APp相册就闪退

— 不能用,打不开

★★★☆☆ Taiwan · v3.7.24101402 · 5 Nov 2024

通知訊息失效

2024/10/26開始就不會開門發出通知信息了

— 兒童五子棋

★★★★★ China · v3.6.24041602 · 9 May 2024

好用

先进智能现代化

— paoandpao

★☆☆☆☆ Singapore · v3.7.25060902 · 2 Aug 2025

Technical support non existing

Authorize distributor Technex just disappeared without notice. Having issues with cloud and no one to contact. Dont buy the lock

— DeniseKCH

★★★★☆ China · v3.5.22051602 · 1 Jul 2022

更新后锁状态一直是“已开门”。

开关也没有消息通知了,临时密码有效。

— 椒图

★★☆☆☆ Singapore · v3.7.24101402 · 13 Jun 2025

Unable to load paired lock on app

Dear Support Team, I hope this email finds you well. I am reaching out for assistance regarding an issue with the Philip EasyKey app. Despite successfully pairing my smart lock AlphaWM-5HB with the app, I am unable to load the device within the application. I would appreciate any guidance or troubleshooting steps to resolve this matter. Please let me know if any further details are required.

— Y-we1

★★★☆☆ Singapore · v3.6.23101602 · 10 Mar 2024

Video Mode not working suddenly and others

My philips lock has a camera and the apps can’t seems to connect to camera today , not sure whether the video call when someone ring the bell still working . Second issue that the door lock need to resetup to connect to wifi sometime and third issue it seems like the battery cover cannot close tightly and I experience that the door is not functioning and I have to ask my family to open the door for me and re insert the battery to the door lock to make it functioning

— 이삽

★★★★★ China · v3.6.24041602 · 9 May 2024

界面设计简洁

界面设计简洁、明了,锁开关顺畅

— 花语谁家

★☆☆☆☆ Singapore · v3.7.25060902 · 31 Jul 2025

Scam and thrash company

Do not buy from Philips and easy key til date after I bought the digital lock the app is not working for months already and the company no longer exist. It is a scam buy at your own risk. The shop Technex is facing financial difficulties and has since closed down.

— Jason-chew910

★★★★☆ Malaysia · v3.4.21121402 · 5 Jan 2022

Working fine so far

Can pair the app to the lock easily. Everything seems to be working fine so far. Have not used the one time password function yet though. Will update with review after I’ve used it.

— Ladylah

★★☆☆☆ Singapore · v3.6.24041602 · 29 Apr 2024

Poor battery life

The Philips DV001 door viewer battery couldn’t be charged beyond 10-20% after 1.5 years of use. Very disappointed.

— Hatimanis

★★★☆☆ Taiwan · v3.6.23071002 · 1 Sept 2023

繁體中文但簡體用語

有繁體跟沒繁體沒什麼兩樣,幾乎都是簡體用語

— 雷特使大譜

★★★★★ China · v3.6.24041602 · 9 May 2024

应用主旨清晰

应用主旨清晰内容明确,调理正常

— 西瓜显示器

★☆☆☆☆ Singapore · v3.7.25060902 · 25 Jul 2025

Not working well

Use to be on for it but recently suddenly not accept on the wifi video function . It made it very no convenient to me . Please fix it

— Anything …

★★★★☆ Hong Kong · v3.3.21092802 · 2 Nov 2021

Good but need improvement

The app is responsive, but we would like see features like HomeKit direct access and more security aid like stay open alert(sometime door is not properly closed but the door will still send close notifications even it is not locked to the door frame) which is commonly seen in other brand

— The KPP

★★☆☆☆ China · v3.6.23101602 · 8 Apr 2024

开门关门通知消失

2024年更新后开门和关门的通知消失了,不再进行提示。

— 烧包的苹果

★★★☆☆ China · v3.5.22081602 · 17 Oct 2022

休眠

为什么猫眼动不动就自己休眠呢?重启也没有用?

— Yuanbaopapa

★★★★★ China · v3.6.24041602 · 9 May 2024

还挺好用的

不愧是国际品牌的App,的确设置的很安全很人性化。

— 请问是第二天

★☆☆☆☆ Singapore · v3.7.25060902 · 15 Jul 2025

App don’t work. Don’t buy this Philips product.

App don’t work after 1 week. Can’t do anything since it can’t connect thru Bluetooth. Called Philips help line and they said that they can’t do anything about it as the app developer is oversea base and not sure when it will be settle. I feel cheated as the product sell with Bluetooth features but it don’t work.

— Reovin

★★★★☆ China · v3.2.21052002 · 7 Jun 2021

增加终端登陆

APP能不能增加终端登陆数量

— Djangoso

★★☆☆☆ Taiwan · v3.6.23101602 · 22 Feb 2024

希望藍芽開門可以調整距離

早早就開門了是要嚇死誰

— 劉小禾

★★★☆☆ China · v3.4.21111802 · 5 Dec 2021

为何没有电池百分比了

之前的版本有电池电量百分比,最近几个版本都没有,电池电量百分比清晰明了

— niuniu和daphne

★★★★★ China · v3.5.22051602 · 16 Jun 2022

还不错吧

整体还不错,不过有个疑问,我要怎么才能在app里设置一次性密码? 用的飞利浦9300

— mindbshawn

★☆☆☆☆ Singapore · v3.7.24101402 · 3 Jul 2025

Doesn’t work

Just doesn’t work.

— Iv001

★★★★☆ China · v3.0.20121802 · 17 Jan 2021

设置远程密码

苹果不能设置远程密码吗?设置的时候显示请用安卓机器升级固件?

— 热心市民隔壁老王

★★☆☆☆ China · v3.6.23063002 · 6 Jul 2023

功能很差

能更新一下吗?虽然产品更新了,好歹软件再维护一下吧。通知要么全开要么只能关闭,开关门一下就不停的提醒。又不敢关闭通知。这个最起码的设置都不能实现吗?

— Fedroger

★★★☆☆ Malaysia · v3.3.21091802 · 27 Sept 2021

Need to register again

Apps working perfectly for 5 months but after update on 27 Sept 2021, I can't login using email, error account not registered. Reregister using email failed. Need to register using phone number but everything need to redo again, add lock, assign name and all logs gone.

— Nordingh

★★★★★ China · v3.5.22040202 · 16 Apr 2022

关于固件升级提示

打开app提示固件升级,点了没反应,然后又找不到去哪里升级固件,这???

— 卡卡洛特烦恼

★☆☆☆☆ Singapore · v3.7.24101402 · 23 Jun 2025

Horrible App

Please get other smart locks.

— Das1609

★★☆☆☆ China · v3.4.21110402 · 14 Nov 2021

感觉app的质量在下降

多次更新竟然取消了电量百分比显示,电量中 是什么意思?谁能给我介绍一下!差评!

— 1skyroad

★★★☆☆ Singapore · v3.1.21041602 · 27 May 2021

One touch function doesn’t work

In general the app work as it suppose to be. However there is one function, “one touch unlock”, it doesn’t seem to work. Followed the in app explanation to set it up but no luck so far.

— Jonpng

★★★★★ United States · v3.0.21012302 · 25 Feb 2021

No bugs

Work like a charm, so good with 702e, no problem at all

— MehradHM

★☆☆☆☆ Singapore · v3.7.24101402 · 16 Jun 2025

Shows paired but loading fail, please try again

Tried to re-pair the locks but showing failed & showing with a note “paired” and am unable to pair again. yet somehow its appearing on my devices screen list. There’s no app updates, we also retry by restarting the locks and our phones. Still failed!

— BeigeCushion

★★☆☆☆ China · v3.2.21063002 · 1 Jul 2021

无法自定义人名

我的软件界面跟你展示的不同,无法自定义人民,只有什么指纹1,指纹2这样的,这开锁记录不要也罢

— 劳生生

★★★☆☆ China · v2.3.20050101 · 6 May 2020

缺陷很大

只能有一部手机发key,没有捷径支持快速解锁,开app很麻烦

— Simon•H

Philips EasyKey FAQ

Is Philips EasyKey free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Philips EasyKey have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Philips EasyKey?
智生活 (4.1 from 10,096 reviews, premium from $0.99), 100室內設計-實用靈感,找到家的裝修答案 (4.7 from 2,375 reviews) and 桃園市市民卡 (4.1 from 395 reviews).

Philips EasyKey download

Last updated 10 months ago.

Philips EasyKey sells in 175 countries. It was released 8 years and 2 months ago, on 7 Aug 2018. It holds a 2.1 rating from 581 reviews.

Supports 10 languages: English, Arabic, French, Indonesian, Portuguese, Russian, Chinese, Spanish, Thai, Vietnamese.