Patient Cloud
Medidata Patient Cloud
How much does Patient Cloud cost?
Prices are current as of 8 Oct 2026.
Patient Cloud has no in-app products on record in the United States.
10+ alternatives to Patient Cloud
| Patient Cloud |   Vision Engage |   TrialMax App |   IQVIA Scribe |   Medable |   Chloe by People Science |   ICON Trial Connect |   Patient Connect by AiCure |   MyTrialApp |   INFORMUS |   Seqirus V118_24 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.7 | 4.8 | 2.8 | 2.7 | 4.8 | 3.8 | 3.6 | 4.4 | 4.0 | 4.3 | 3.0 |
| Reviews | 162 | 6.9K | 126 | 68 | 22 | 16 | 14 | 9 | 8 | 8 | 2 |
| Released | 2018 | 2022 | 2015 | 2018 | 2016 | 2023 | 2023 | 2022 | 2023 | 2024 | 2023 |
Patient Cloud reviews
2.7 out of 5, based on 162 reviews.
What people like
- Very easy to use
- Clear instructions for questions
- Simple daily well-being tracking
What they complain about
- Notifications are confusing and annoying
- App crashes after updates
- Syncing and loading takes forever
- Cannot edit past diary entries
Med
Great app
New update End of July 2026 doesn’t work with an old iPhone
It is frustrating!
Notifications are wrong
It’s easy to use, but please fix the notifications. I get warnings that I haven’t filled out the questionnaire every day for several days *after* filling out the questionnaire. The notifications don’t seem to sync with the questionnaire.
Missing calendar view
The app is so close to being useful, but the team stopped just short, leaving a clumsy UX. - desperately needs a calendar view (even a list sorted by date) with the ability to verify/edit previous days. Without it, the data integrity is totally compromised with missed days, forgotten medication, overwriting, etc. - multiple logins (eg 2 parents entering data for same patient) - ability to auto populate forms with saved regular medication. (User currently is forced to type in same protocols everyday) - alerts for missed days and other inconsistencies in the data input so data in is clean for the study. Net net 1 or 2 sprints would make this an awesome app. You’re right there, hope you keep going.
Not great, slow and inconsistent
It’s really slow. Sometimes takes ages to submit and get the next step. Needs work.
Einfach nützlich
Tägliche Eintragung des Wohlbefindens, man wird darauf aufmerksam gemacht. Finde ich super! Alles einfach gehalten und verständlich. Man muss sich jedesmal einloggen mit dem PIN, den man sich selber ausgesucht hat.
Patient user
Keeps freezing and can’t be opened
Phone number
I’ve never had such a problem to just get a phone number for metadata because my card has run out and I threw it out because I didn’t know you were supposed to keep the same card all I want is the phone number to ask somebody about the problem and you have a jumping through so many hoops and still no phone number is this some kind of secret number that I can call I’m very upset with you right now please send my phone the phone numbersend it to 214–7 05–5702 for Robert Lux and please don’t make me wait forever I don’t see why this is such a problem thank you
12:01 a.m.
At 12:01 a.m. the app alerted me to a new diary day. Accurate but annoying. This woke me up from deep sleep, which affected an immune system your client is trying to test. The CDC uses a similar app but the alerts come at the more reasonable time of 3 p.m. I will set focus for future, but programmers should think of the patients when setting up times.
Easy to use. Great way to instantly submit data
Requested to fill in the app for a week following vaccination. Clear instructions and questions.
Can’t disable optional eDiary entries
After activating my account, I repetitively receive notifications to complete my optional eDiary entry. The research study team cannot disable the generation of the optional entries nor the hourly notifications to complete the entries. They contacted the study sponsor who cannot disable these erroneous entries and have not had success working with the developer (you fine folks) to fix this bug. This is not complex programming. Elevate this to a P1 incident/problem and fix it. If I wasn’t getting paid to participate in this clinical study, I would drop out so that I don’t continue to receive these annoying notifications.
Not loading
I’ve signed in several times through out the day and it never makes it past the login screen. If I put in the wrong info it tells me but when I put in my correct login it never goes to the next screen. ?? Please fix this.
Broken
Yesterday’s update (12/6/2021) seems to have broken the app. When I submit my identifier it spins a few seconds and then just sits on that screen.
Terribly slow, such poor function for a medical app
The incredibly slow reload time for this app was almost reason enough for me to drop out of a clinical trial. It is absurd that it does no automatically refresh, and that when you click the synchronize button you have to wait ages for it to load. Ridiculous. Researchers need to find a better app or developers need to improve this one dramatically.
App won’t load, “Verifying Data”
New user as of 12 noon today. (10 hours ago). After I enter the code, the app spins saying it is “verifying data”. Over 20 minutes. I see the app was updated yesterday so another bug fix is needed.
Won’t allow form to open
Despite numerous reminders asking me to complete my vacation diary the app will not open the relevant form. Very frustrating!
Does not work
Gets stuck on “OK”. Wastes time and money. Uninstalled and reinstalled. Still not working. 0 would be a better rating.
iOS 15 issue; iPhone 13 Pro
The app does not work with iPhone 13 pro. I have to use another device in order to sync.
"When to use" should be clearer
It's now 7 days since my vaccination and prompted by repeated and insistent messages, I reluctantly filled in the forms, although I really didn't have symptoms I'll try snd telephone on Monday for clarity. But there could easily be a user manual incorporated into the App. Unfortunately, VERY easy to use! ( in the sense of submit data. )
App won’t open after update
App won’t open after update this week
Poor design
Does not allow multiple subjects per app. For a parent with multiple kids in studies, this is a obvious miss by either app devs or product managers
Notifications need work
Does the job but it’s pretty clunky. Notifications are a pain and ambiguous. It’s initially unclear that pro forms only need completed if symptomatic, but app mags away all day reminding you to complete forms giving the impression that they’re mandatory for all users. A messy disjointed app.
awful! crashed four times before I could finish.
new update is awful! don't update! I opened the app logged in and out crashed. logged back in continue where I left off it crashed. logged back in put in two digits of my temperature and it crashed. constantly crashing on this update!
Kicks out every time
Been in a study for over a month. Have to fill this out daily but now it kicks you out every time to try and enter your data. I’ve been in contact but no luck getting it fixed. No way to go back to a previous version that worked
Bug
After the last update doesn’t work properly.
Slow to sync
Used to sync fast. Now it takes as long to heat up a pizza in the microwave from frozen. Both are gross, one is barely edible.
No longer gives Notifications
A recent update to this app broke notifications. I’m on the iPhone 12 with latest iOS, but others in the study have reported the same problem. Only way to know you have a pending diary entry is to log into the app. No worries, it’s only compromising the most important clinical trial in human history.
App broken
It’s been a while since the app broke. Had to do with an iOS upgrade, they haven’t yet released the new app. Getting a bit annoying.
Broken again
In the 2 years of the trial this is the 4th time I have had delete and redownload the app and get a new code. There has to be a better way to deal with updates.
Patient Cloud FAQ
- Is Patient Cloud free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Patient Cloud have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Patient Cloud?
- Vision Engage (4.8 from 6,938 reviews), TrialMax App (2.8 from 126 reviews) and IQVIA Scribe (2.7 from 68 reviews).
Patient Cloud download
Last updated 2 months ago.
Patient Cloud sells in 175 countries. It was released 8 years and 6 months ago, on 5 Apr 2018. It holds a 2.7 rating from 162 reviews.
Supports 87 languages: English, Afrikaans, Akan, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Belarusian, Bangla, Bosnian, Bulgarian, Khmer, Catalan, Nyanja, Croatian, Czech, Danish, Dutch, Estonian, fj, Finnish, French, Galician, Ganda, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, mh, Mongolian, Nepali, Norwegian Bokmål, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Southern Sotho, Tswana, Shona, Chinese, Sinhala, ss, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Zulu.