Gate City Bank Mobile
FinanceProductivity

Gate City Bank Mobile

Gate City Bank

How much does Gate City Bank Mobile cost?

Prices are current as of 7 Sept 2026.

Gate City Bank Mobile has no in-app products on record in the United States.

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Rating / 54.84.84.84.84.84.84.54.84.74.82.0
Reviews11K67K40K4.6K3.5K2.8K2.2K2.1K2.1K627113
Released20182018201420122016201220132023201920202025

Gate City Bank Mobile reviews

4.8 out of 5, based on 11,175 reviews.

What people like

  • Customer service is friendly and helpful
  • Interface is simple and easy to use
  • Feels secure with strong protection measures

What they complain about

  • App crashes often and is frustrating
  • Forces you to log in repeatedly
  • Check deposit process is annoying and slow
  • Server errors prevent app from loading
★★★★★ United States · v4022.1.1 · 2 Sept 2026

Best top notch bank and great online app. Top tier customer service services representative

If you looking for banking where you are not just a number . choose gatecity bank .

— Sugar tale

★☆☆☆☆ United States · v4022.1.1 · 23 Aug 2026

Doesn’t work!

Since the latest update my app won’t even load! UGH.

— ifrikkenlovebrunomars

★★★★☆ United States · v4020.1.1 · 19 Mar 2026

Anonymous

Best bank ever but i have one gripe!..when the funds are low and you have automatic payments stop letting them go through other that that BEST BANK EVER!

— Jmst friend

★★☆☆☆ United States · v4021.1.3 · 10 Jun 2026

App review

I have to keep logging in every time I want to use the app. I’m now traveling and I have to verify my identity since I have to constantly sign in and I’m unable to. Good app good job 👍👍👍

— Turtleheadz

★★★☆☆ United States · v4022.1.1 · 23 Aug 2026

Page not loading

Three days now I’m not able to log into my gatecity acct takes me to a screen before my Face ID to log into yet whatever that page is doesn’t load NO APP SUPPORT NO CUSTOMER SUPPORT EITHER UNTIL MONDAY WHEN I HAVE TO DEIVE TO MY LOCAL BANK 😡

— seashellangel

★★★★★ United States · v4021.0.2 · 22 May 2026

Best bank ever

Great 5 stars !!

— Nick117$

★☆☆☆☆ United States · v4022.1.1 · 21 Aug 2026

Mobile app

The app has not been working for me all week

— Zaiden44550

★★★★☆ United States · v4018.0.0 · 29 Aug 2025

Bank statements

I like being able to check on certain things on our accounts. I just wish I could see our statements and also receive them in the mail both.

— Music is the heart of people!

★★☆☆☆ United States · v4021.0.2 · 18 May 2026

Mobile Deposit

Latest update ruined mobile deposit. Go back to the old way.

— rnjsjdnd wixn

★★★☆☆ United States · v4021.2.0 · 2 Jul 2026

Doesn’t work with VPN… Again

I’ve been using this app for a couple of years now and for the most part I’ve been very pleased with it. However from time to time when they perform an app update various portions of the app stop working if you’re using a VPN. With the latest update the app won’t even load with the VPN turned on. The website still seems to work but in the meantime the app has become useless since you have to disable your security for the app to work. I’m using the McCafee VPN with an iPhone 17 Pro Max

— iPhoneJunkie77

★★★★★ United States · v4020.2.0 · 29 Apr 2026

The most important part of a successful business

Very great app tonight 10 most recommended

— God’s plan for my life

★☆☆☆☆ United States · v4022.1.1 · 20 Aug 2026

Seasonal Worker

After the last update, app and website refuse to work outside normal business hours. And the website itself doesn’t even load. To make it better, nobody seems inclined to resolve the issue.

— JohnWayne909

★★★★☆ United States · v4017.2.0 · 25 Jul 2025

Its good but it could be better

The automated system to determine if the user is human or a bot constantly screws up. It’s getting better but it’s frustrating. Small Suggestion - develop a way to quickly check a balance by text. That would be a nice touch.

— Trump1600

★★☆☆☆ United States · v4020.2.0 · 20 Apr 2026

Buggy app

About every other time I log in the app crashes and I have to reset my phone before I try again. Again and again! It’s a hassle! Still malfunctioning. Almost daily.

— Basic Trucker

★★★☆☆ United States · v4020.1.1 · 22 Mar 2026

Log in every time.

I like the app I just don’t like that I have to put in username and password every time I want to look at my bank account.

— Harmonyyserene

★★★★★ United States · v4020.1.1 · 13 Mar 2026

Friendly

Extremely friendly people to deal with. And app works great

— Jk32xyz

★☆☆☆☆ United States · v4021.2.0 · 9 Jul 2026

Frustrating

This new app is so frustrating. When I am trying to log into my business app, it will randomly force me to verify the app and will try to call my home phone or my business phone, both of which our landline’s. If I am not at home and or at work and trying to do some business I cannot. So frustrating.

— J. Pepple

★★★★☆ United States · v4017.2.0 · 23 Jul 2025

Typical app stuff

The app itself is nice. I don’t like how it’ll just sign me out sometimes would rather it ask a security question here and there. Other than that it works for me. It functions the way I need it to so I can’t really ask for much more.

— SMTbio

★★☆☆☆ United States · v4017.2.0 · 25 Jun 2025

Mid

Not bad, except it never loads! I go to try and scan a check and it says “servers can not be reached” It said that for three days!!! It’s just super annoying.

— Sean didler

★★★☆☆ United States · v4019.0.3 · 3 Jan 2026

Needs more functionality

Bank account balance shows when you open the app before facial recognition or log in. App needs to have more features to make it user friendly

— Userqwertyy

★★★★★ United States · v4020.1.1 · 10 Mar 2026

The cookie people

First they give you an exceptional service exceptionally fast then they give you a cookie. These people are unique.

— kfnfkwpajejs

★☆☆☆☆ United States · v4021.0.2 · 4 Jun 2026

Last update made it worse than ever.

I can’t do immediate transfers anymore which caused me to wind up with hundreds of dollars of NSF fees. I presume this was done on purpose by these scum bags. I talked to the bank and they would only refund 4 of them, so they basically stole $128 from me because they changed the app with no notice. Not to mention the app CONSTANTLY makes me verify my identity no matter how many times I click “remember this device.” Also, don’t bank on the app to EVER inform you you’re overdrawn. It legitimately will not tell you for 2-3 days. Again, I assume this is done on purpose to steal your money.

— PickupsAreNotTrucks

★★★★☆ United States · v4016.1.2 · 11 Mar 2025

Paychecks

Everything about gate city bank, the app and the people are amazing, i just wish i could get my paychecks on Tuesday instead of Wednesday

— Trystin Rima

★★☆☆☆ United States · v4017.1.1 · 16 Jun 2025

Broke for 2 years now!!!

App crashes consistently when using Magic Keyboard I’ve experienced a persistent bug for over two years now. When using an Apple Magic Keyboard with my iPad (tested on both an 11” Pro and a 13” Pro model), typing a space character—particularly when adding a memo to a transaction—causes the app to crash immediately. This issue appears to be specific to this app, as I don’t encounter it elsewhere except in ChatGPT, which suggests it may be related to how the app handles external keyboard input. I’ve reported this previously via the support system but have not received a response or seen any fixes implemented. Please escalate this to your development team for proper investigation. It’s a serious usability issue that disrupts user workflow and remains unresolved after multiple versions.

— WolfgangSix

★★★☆☆ United States · v4018.1.1 · 13 Dec 2025

Fine except for deposits

Depositing a check using the ap is a pain. Takes multiple tries to avoid an annoying scale/crop/size/border error. The old ap was way less touchy. Guess I’ll continue to drive to my local branch every time.

— GMcCollam

★★★★★ United States · v4020.0.0 · 8 Mar 2026

⭐️⭐️⭐️⭐️⭐️

I love this it everyone should use this bank 🏦

— qwujthjiwn k

★☆☆☆☆ United States · v4020.2.0 · 19 Apr 2026

Starving me

Trying to buy McDonald’s at 10 o’clock at night cause I’m starving and can’t even get nothing to eat as I’m shaking and I’m diabetic. I’m truly disappointed.

— aaronsuchan

★★☆☆☆ United States · v4017.0.0 · 22 May 2025

FIX THIS!!!

I’m tired of trying to go onto my account to look at my balance and being logged out. I’ve had to change my username and password so many times over this bug it’s getting ridiculous. Fix this before I change banks!!

— josilyn roseeeee

★★★☆☆ United States · v4018.0.0 · 19 Sept 2025

Global

Just like every other bank app could use some polishing and improvements, but not bad.

— GamingByJRSC

★★★★★ United States · v4020.0.0 · 20 Feb 2026

The best bank

I have been with this Bank for about 35 years and wouldn’t bank anywhere else. All of my banking needs are done through Gate City Bank. I know many people that have switched from a different bank to Gate City Bank because of their wonderful customer service and fair banking practices. I would most definitely recommend.

— Doggy mom2

★☆☆☆☆ United States · v4019.1.0 · 1 Feb 2026

Hasn’t worked for three days

This is now a useless app. Hasn’t worked at all in three days. Have tried reloading and still doesn’t work. Good job with the update.

— fgevfjj hi tree go i I ff

★★★★★ United States · v4019.0.3 · 20 Jan 2026

Easy

We no longer live in North Dakota but made the choice to stay banking with Gate City best decision we made the service is very simple and professional everyone is respectful and friendly we will continue our banking with them thank you Gate City Bank!

— $LFG$

★☆☆☆☆ United States · v4017.1.1 · 9 Jun 2025

Not working

I downloaded the app for the first time and it took a couple minutes to get in, then it says "system not responding try again later" and so i deleted the app and reinstalled it and it still says the same thing, please help me

— Jack Huseby

★★★★★ United States · v4019.0.3 · 19 Jan 2026

Mobile services

It’s a very easy app to use with information that is very easy to retrieve. There are times I can’t believe entries can be as fast as they are. Great app don’t make it too difficult.

— Barry’s thoughts

★☆☆☆☆ United States · v4017.0.0 · 20 May 2025

Frequently locks me out

Since they added the: verify you are human feature, I’m regularly locked out when trying to access the app using my vpn. How is it more secure if you won’t let me access my banking data on a vpn?

— Jsal20202020

★★★★★ United States · v4019.0.3 · 4 Jan 2026

Better software

This software is the best! I just came back to online banking and had been frustrated when software was changed. It just seemed to make things more difficult. But this software is very user friendly. Plus it seems to have a strong firewall, which is comforting. Thank you for your great service. And especially for the people you hire. They’ve always been so helpful and kind. Much appreciated!

— PLanet4J

★☆☆☆☆ United States · v4016.1.2 · 29 Mar 2025

Missing data

I have notifications of received payments and my app doesn’t show the transactions. Also doesn’t show pending transactions that I know are pending. I hate it.

— Questionable Balance

Gate City Bank Mobile FAQ

Is Gate City Bank Mobile free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Gate City Bank Mobile have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Gate City Bank Mobile?
Affinity Plus Mobile Banking (4.8 from 66,986 reviews), Scheels Visa Card (4.8 from 39,882 reviews) and First Intl Bank & Trust (4.8 from 4,601 reviews).

Gate City Bank Mobile download

Last updated 1 month ago.

Gate City Bank Mobile sells in 175 countries. It was released 8 years ago, on 24 Sept 2018. It holds a 4.8 rating from 11,175 reviews.

Supports 1 language: English.

How much does Gate City Bank Mobile make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Gate City Bank Mobile analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend