Hercules CP Mobile
How much does Hercules CP Mobile cost?
Prices are current as of 7 Sept 2026.
Hercules CP Mobile has no in-app products on record in the United States.
10+ alternatives to Hercules CP Mobile
| Hercules CP Mobile |   Con Edison |   CSCPay Mobile |   National Grid |   CyclePay - Laundry App |   Hercules CyclePay |   Tab - The simple bill splitter |   NYC 311 |   Bloomberg B-Unit |   Notify NYC |   My TFC | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.8 | 4.2 | 4.8 | 4.1 | 4.4 | 4.2 | 3.1 | 4.7 | 3.3 | 2.5 |
| Reviews | 14K | 124K | 36K | 11K | 4K | 2.6K | 1.2K | 447 | 184 | 101 | 6 |
| Released | 2017 | 2013 | 2018 | 2013 | 2014 | 2020 | 2013 | 2009 | 2022 | 2017 | 2022 |
Hercules CP Mobile reviews
4.5 out of 5, based on 13,920 reviews.
What people like
- No need to hunt for quarters
- Gets notified when laundry is done
- Easy to use overall
- Machines usually stay clean and working
What they complain about
- Hard to add money or get refunds
- Dryer time adds slowly and annoyingly
- App often logs you out randomly
- Machine status shows wrong availability info
Machines
Machines always in working condition and are always clean.
Not Accurate
I downloaded this application under the impression that it would show which machines were available or unavailable. Out unit has 5 dryers and 4 washers. Despite registering an account, both washers and dryers read as “0/0” regardless of being actually being used or not. Ridiculous that you need to provide personal account data to simple LOOK at the app.
Better than needing a card
The UI is pretty kludgy, like the amount of tapping and waiting required to add time to a dryer load 5 minutes at a time instead of just having a function that can say 4 increments of 5 minutes = 4n monies… with like a 5 increment limit so you can’t accidentally pay an insane sum to run the dryer for a month. But it’s still much better than having to keep and carry a laundry card.
Bare minimum works
I use One Tap Away for another building and it is so much better. I can’t see the status of other machines here. No notification when your machine is done. You can’t add time to the dryer after the initial start including if the app or internet fails. The timer on the washing machine isn’t even accurate. It always takes longer than the time says. And when you try to submit feedback on the app it logs you out!
Minimum $25 load cash grab
I’m upset that they made the lowest minimum amount you can deposit into your account $25. When laundry costs $2.75 and times are tight, you are squeezing people out of a basic human need for clean clothes. It used to be $10 and now all you can deposit is $25, $50, and $75. Even if you just need one load. This seems like a cash grab and I don’t like it.
Great App with a Couple of Suggestions
Overall, I’ve had a great experience with the app. It’s easy to use and has been reliable. I understand that occasionally asking users to re-register their debit or credit card is an important security feature, and I appreciate the added protection. It did inconvenience me once when I was away from home and had to run back upstairs to re-enter my card information before I could complete my transaction. Because of that, I recommend keeping funds loaded in the app whenever possible. One feature I’d really like to see is the ability to add more time to a parking session directly from the app without having to walk back to the parking meter and press the confirmation button. Being able to extend a session completely from the app would make it much more convenient, especially in bad weather or when you’re already some distance away. Other than those suggestions, the app has worked well for me. Keep up the great work!
Terrible
Leads you to a different called Washboard and you can’t load money onto your card
Works well
Works great to pay and also to check to see if the machines in my apartment are busy. I wish it was a little bit faster to activate the machines. Otherwise I would give it 5 stars.
Paying for dryers needs improvements
Starting a washing machine isn’t that bad but starting a dryer is terrible. Instead of letting the user select how many minutes they want their dryer to run, you have to add 5 minutes each time. Now that’s fine but the starting default is 10 minutes, it’s pretty rare anyone is using a dryer for 10 minutes. Why can’t you let the user select how many minutes they want the dryer to run in multiples of 5? Instead, adding time is a SEPARATE transaction that takes forever. On top of that, once you get to 30 minutes, adding more time always fails and you have to reconnect to the machine. It’s so complicated for no reason. Instead of sending multiple SLOW transactions for a single machine, you can send ONE. Such poor and lazy design.
Cannot Add Funds on New IOS Update
On the newest update of IOS you cannot add funds to your account. It only reads as "400 Bad Report".
5 Stars
Very convenient and easy to use👍🏾
THE WORST
Had service techs come out multiple times for the same issue of leaving clothing soaking wet. Get notified the issue has been fixed and the next load the result is the same. TRASHHHH
Status
Pls do let us know the status of the machines as we don’t come to know if it’s in use or not And then unnecessary we go up and down with the loads
Constant issues
If technology is going to be unnecessarily forced into every aspect of our lives it at least needs to work. This app constantly fails to start washing machines, causing me to need to move my laundry multiple times and wasting detergent, then request a refund.
iOS beta issues
Excited for the update, coming soon!!!! Aside from the current challenges, works as expected!
Good service
Good service
Scummy company
Just know if you want to do a load of laundry initially it’s going to cost you a $5 fee and a minimum $20 load onto the card. Doing a single load of laundry costs about $5 and my laundry was literally still dirty and no I don’t mean stained I mean water didn’t even soak through my clothes all the way so I had to do a second wash and then 2 rounds on the highest setting on the dryer to actually dry my clothes. Genuinely the worst experience. My one load of laundry cost me $10 and a lot of stress.
Pretty good
Works most of the time
404 cloudfare issue
The app works fine aside from not being able to refill my card with money. I have since started refilling on the website but this is annoying. Also on the app review pics, it shows which washer/dryer machines are open but my app doesn’t include that?
Not let me refill
That app it’s not letting me to refill. It says no internet connection but I have internet.. same thing with WiFi
Best ever
Apartment living with coin-operated machines. So glad to not have to be hunting for quarters anymore. I just take my phone and do laundry. It’s So Easy ! Couldn’t love it any more.❤️❤️
Stop scamming me
Thanks for making the already tedious process of doing laundry more complicated for no reason. If I’m gonna put money in it, at least make it work. Don’t take 15 dollars and tell me transaction failed but still take from my bank so now I can wait for that to finish pending. Don’t take 5 dollars from me when I’m trying to start a machine and say on the app that it went through when it didn’t.
Awful app, always bugs.
Issues at least once a month, either “bad request” message when trying to add money, or issues connecting with machine. App running on iPhone 17pro max.
Convenient
Easy to use
Terrible app
App was working fine until I tried to refill my balance. Forced me to input card info again even though the card was not expired. Then it logged me out of my account.
Machines
Good 👍🏻👍🏻
Maliciously Designed App
This app is designed to take your money and make it impossible to get it back should you encounter an issue with a machine. I requested a refund for a broken machine (didn’t start after accepting my money yet the timer on my cycle counted down anyway.) The app has no way to track status of such requests, which adds to the frustration, though it feels extremely intentional to obscure such information and make it difficult to track. All in all it’s clear that this company intends to make it VERY difficult to get your money back should you encounter a legitimate issue and hopes its users will lose a war of attrition. Furthermore, when trying to submit feedback through the app’s feedback page, hitting submit just logs you out of your session… I’m a mobile dev, at best this is an atrocious bug, at worst it is straight up malicious design. If you’re a resident of a building using Hercules for your laundry STAY AWAY from this app at all costs. In fact, you’re probably better off paying for a wash and fold service…
Bldg 7
The machines are working great, but I think labeling the compartments would be a Tremendous help.
Poor
Would be a good app if it allowed me to add funds lol
Easy Peezy Laundry
Hercules website and navigating it is easy and clearly designed to facilitate. Pleasantly surprised to always have a connection in the sub level of the 3 story building … bravo !
So many bugs
Terrible
Hercules app review
Great service and easy to use! I love knowing when the laundry is ready and getting notified, also very easy to add money. Absolutely recommend :)
Buggy and sucks
Review
Hercules CP Mobile FAQ
- Is Hercules CP Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Hercules CP Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Hercules CP Mobile?
- Con Edison (4.8 from 123,903 reviews), CSCPay Mobile (4.2 from 35,566 reviews) and National Grid (4.8 from 10,888 reviews).
Hercules CP Mobile download
Last updated 6 months ago.
Hercules CP Mobile sells in 175 countries. It was released 8 years and 11 months ago, on 31 Oct 2017. It holds a 4.5 rating from 13,920 reviews.
Supports 3 languages: English, French, Spanish.
How much does Hercules CP Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.