Publix Delivery & Curbside
Food & Drink
How much does Publix Delivery & Curbside cost?
Prices are current as of 8 Oct 2026.
Publix Delivery & Curbside has no in-app products on record in the United States.
10+ alternatives to Publix Delivery & Curbside
| Publix Delivery & Curbside |   Shipt: Order Grocery Delivery |   Pollo Tropical |   Sonny's BBQ |   Ellianos Coffee |   Jeremiah's Italian Ice Rewards |   Huey Magoo's |   Foxtail Coffee |   Hungry Howie's Pizza |   The Fresh Market |   PDQ Chicken | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.8 | 4.9 | 4.9 | 4.9 | 4.8 | 4.8 | 4.1 | 4.7 | 4.6 |
| Reviews | 94K | 135K | 43K | 22K | 16K | 15K | 15K | 7.8K | 5.6K | 5K | 1.4K |
| Released | 2017 | 2015 | 2014 | 2024 | 2023 | 2018 | 2020 | 2021 | 2010 | 2020 | 2021 |
Publix Delivery & Curbside reviews
4.8 out of 5, based on 93,512 reviews.
What people like
- Shoppers pick good quality groceries for you
- Great option when you cannot leave home
What they complain about
- App loses your cart items randomly
- Spams you with useless delivery notifications
- Delivery times are often very late
- Replacing out of stock items is broken
ReShea is an Excellent Shopper
She shops better than I can for my groceries always in good hands with her. She cares & it means a lot plus sweet lady.
24 hours is not enough time to get order done in time
Placed order 24 hours ago for a pick up between 5-6pm today. At 610 the shopper hadn’t even started. The order was for 3 deli platters so this needed to be place with Publix earlier. Call customer service and was told sometimes takes longer to complete order. 24 hours is plenty of time. Now I don’t have food for my kids youth group meeting today. Thanks for nothing.
Excellent app but latest update causing issues
April 2026, iPhone 15 running the latest version. Suddenly when leaving a review I cannot see the box I’m typing into (it disappears) AND I have even lost the ability to paste in comments I typed outside the app because the comment box has gotten so small that even if I manage to click in it, PASTE never pops up as an option. Your app has always worked fantastically and this would be a minor issue but I really try to encourage delivery drivers with good comments so I’m hoping you’ll address this quickly. Thanks and keep up the good work!!
Bogo
I spent over $100 and got 4 items that were boho but never got the second item
Buggy
It spams my phone about the time for delivery/pickup every 5-10 seconds. The location services part of the app is also a little buggy. I went to the car wash next to mine without tapping “I’m here” and it still activated. The base functionality works otherwise.
Some things are really unclear related to the tips
I wanted the tip my shopper an additional amount. The site has your tip was 2.00 I would like to add to the tip. If I entered 1.00 thinking it was a total of three I’d be wrong. It actually reduced the total tip to 1.00
Disappointed
I am extremely disappointed and honestly disgusted with how Instacart’s policies and procedures were handled in this situation. I have completed over 96 orders with Instacart and have been a loyal customer, so I expected a much better level of understanding and customer service. While I was vacationing in Miami, I accidentally placed an order without realizing until the last minute that my account was still set to my Miami location. As soon as I realized the mistake, I contacted the shopper and explained what happened. Unfortunately, the shopper had already started shopping, and I was informed that I would still be charged a $15 late cancellation fee. What is especially frustrating is that I received absolutely nothing from this order, yet I was still charged $15 for an honest mistake. I understand that policies are put in place for a reason, but there should also be reasonable exceptions and discretion, especially when dealing with a long-standing customer who has placed over 96 orders with your company. This was not a situation where I carelessly placed an order and simply changed my mind. I was traveling, the location was incorrect, and I immediately tried to correct the mistake once I noticed it. I even communicated directly with the shopper during the shopping process. Charging a loyal customer $15 under these circumstances feels extremely rigid and shows very little consideration for the individual situation. Customer service should not simply be about repeating a policy; it should also involve reviewing the circumstances and determining when an exception is appropriate. I have spent a significant amount of money with Instacart over the course of my 96+ orders, and it is extremely disappointing that my history and loyalty as a customer appear to mean nothing when it comes to resolving such a small issue. I am requesting that the $15 cancellation fee be refunded as a courtesy. More importantly, I hope Instacart takes a closer look at how these situations are handled, because policies without any room for reasonable exceptions can easily cause loyal customers to take their business elsewhere. I am truly disappointed with this experience and expected much better from a company I have consistently chosen to use.
Could be better
Too often items out of stock
Latest update horrible
Too many things changed that made it a bad app.
App
I constantly have to sign in , after finally getting in the display is horizontally not vertical on i-pad.
Glitchy!!!!
I’ve used this app a few times now, it was wonderful in the beginning, but then it had an update that was supposed to “fix bugs” and it seems like it just made more bugs, I can’t even open my order to check and approve replacements! Not to mention things I had in my cart just randomly disappear while I’m still shopping! By far the worst experience I’ve had with an app in a long time.🤦🏻♀️
Edit Order
I’m unable to add or remove items from an order that won’t be delivered until tomorrow.
Shopping
Great app online groceries when you’re unable to get out, but could do with an option to download or save receipt.
Slow
90 minutes late after paying the top tier delivery fee to get it to me the soonest. Had I known it would be this bad I would have taken my kids to the store and got it. First world problems? Yes. But do t say you can do something and not come close.
Add option
I used to be able to add items before shopping began. That option is no longer available. It was also easier to add replacements but that’s not very easy to find either. I liked the app from a year ago better than this version.
Frustrating at best
Quite frankly the most unreliable and inaccurate app I’ve used over the past few years. Does not update order location (even before actually placing the order) if you already have items in your cart. Half of the time, half of the functionality does not work (like updating orders before shopper starts shopping). Once you indicate that you’re on your way to pickup your order, the pickup doesn’t seem to have basic gps updating abilities (eta on arrival for the store for example) my app is always updated. And there is no reason for all these consistent glitches since there seems to be an update ever other day
IMPOSSIBLE to contact help for app issues
Sure, if there’s an issue with your order you can do that immediately. But nowhere can you tell the developers that the suggestions are no longer working.
Fix please
I shared 2 specific items with my husband and the picture of the items never populated. He only got the general link to the Publix app. When you click on it, it doesn’t show the item but the general app. This needs to be fixed as when you share a specific item, it should both show that item as well as take you to that specific item when you click on the link.
Notifications
This app will notify me when my order will be delivered every 90 seconds from the time my order is placed until after it is delivered. I don’t need a time update for when my order will be delivered every 90 seconds from the time my order is placed until after it is delivered. Please stop updating me every 90 seconds about when my order will be delivered from the time my order is placed to after my order is delivered. I don’t mind updates for things, say something like an item is needing my attention because it’s out of stock, or only one is available for a BOGO. Instead of telling me the shopper needs my attention on something it sends me a notification about when my order will be delivered every 90 seconds from the time my order is placed to after it is delivered. More useful notification would be nice. Please fix this problem, I will stop shopping with instacart and Publix completely if it doesn’t change.
BOGOS
Bogos aren’t working?
ORDER WITH SO MUCH DELAY
So I made a order today that the app said it would be here at 7:00-7:30pm but it is 8:30pm and my order did not arrived yet. I think if the app commits to an estimated time of arrival it should keep up with it or at least give me some feedback or discount for this. Really upsetting.
Horrible Update
Am now limited to purchase replacements, meaning I cannot communicate what items I want dismissed or replaced and this effects delivery fees across multiple platforms. Hellmann’s Mayo: Replacement link provided. Cilantro: No replacement link provided. Grillo’s Pickles: Nothing.
Do not download
I have placed orders on app over the last year, and it has gotten progressively bad. Specifically, twice now it took 40 mins or more for a shopper to even be assigned. The first time I canceled the order after contacting customer support and they didn’t have an ETA for a shopper to be assigned after I paid extra for priority delivery. The second time, a shopper was assigned immediately. I’m waiting on an order now that will arrive 2 hours after I placed it, and as soon as it arrives I’ll be deleting this app for good. Better to get those steps and miles in and go to Publix!
Bad service
I had paid for Instacart in July. The website wanted to update. The update never worked because they said my phone was to old. They would Not refund my money. Instacart said I could order on Publix.com but that doesn’t work anymore either I’m disabled and need the service even though they charge extra money on purchases and service fee with every order. Publix claims to have no way to fix this for me. Sad
Terrible App
The app does not show the itemized list of items if you add an item to your order that you placed earlier. It only charges your card again, but does not show a breakdown of the charges on the receipt or in the cart or in the item basket. The app is terrible.
Ridiculous
Horrible there are fees and stuff that they don’t tell you about or show proof just stealing money refuse to give your money back, I will never use the app again I’ll just go to the store
Expensive
The app itself works fine but using the pickup service is absurdly expensive. Instacart thinks the store pickup service is worth a ~20% markup plus fees. So many other grocery stores offer free pickup services without markup.
Out of stock items
You would think a store could electronically keep track of what items are in stock
Can’t choose replacements
I’ve been using this app to order groceries for almost 3 years and these past few weeks the option to choose your replacements is not working. The button that directs you there after placing an order is gone. And when you try clicking on the replacement options the link doesn’t work. I tried reaching out on chat to which they told me nothing has changed but clearly it has. So I’ll leave this bad review until you can fix this problem. Choosing proper replacements is necessary unless you want me to refund all the not chosen replacements that are done before I can tell the shopper to return instead.
Unreliable
Each time I tried it, “30” is usually over an hour. Unless your order is very large, don’t expect it to be delivered at time
Losing orders
Since this update, the app loses shopping carts/orders and suddenly replaces them with old carts with items you no longer wanted. So you end up removing items and have to re-add ALL the items you actually wanted.
Publix Delivery & Curbside FAQ
- Is Publix Delivery & Curbside free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Publix Delivery & Curbside have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Publix Delivery & Curbside?
- Shipt: Order Grocery Delivery (4.9 from 135,272 reviews), Pollo Tropical (4.8 from 42,706 reviews) and Sonny's BBQ (4.9 from 22,448 reviews).
Publix Delivery & Curbside download
Last updated 7 days ago.
Publix Delivery & Curbside sells in 174 countries. It was released 8 years and 11 months ago, on 17 Oct 2017. It holds a 4.8 rating from 93,512 reviews.
Supports 3 languages: English, French, Spanish.
How much does Publix Delivery & Curbside make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.