SmartNas
Smart Axiata's Selfcare App







How much does SmartNas cost?
Prices are current as of 8 Sept 2026.
SmartNas has no in-app products on record in the United States.
10+ alternatives to SmartNas
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|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.5 | 4.6 | 4.6 | 4.6 | 4.3 | 4.2 | 4.6 | 4.4 | 4.6 |
| Reviews | 59K | 170K | 56K | 21K | 19K | 15K | 775 | 266 | 52 | 50 |
| Released | 2017 | 2017 | 2015 | 2014 | 2018 | 2014 | 2014 | 2021 | 2019 | 2025 |
| Weekly price | — | $3.49 | — | $0.99 | — | — | — | — | — | — |
| Monthly price | — | $5.49 | — | $1.99 | — | — | — | — | — | — |
| One-time price | — | $4.99 | — | $1.99 | $8.99 | $1.99 | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest. Plans fewer than four in ten of the priced apps sell are left out.
SmartNas reviews
4.5 out of 5, based on 58,996 reviews.
What people like
- Easy to use for basic tasks
- Good for topping up your balance quickly
- Great network speed when it works
What they complain about
- App crashes frequently and feels unstable
- Ads interrupt you constantly while using it
- Login issues lock you out of your account
- Support never actually helps with your problems
Good
100%
No option change physical sim to eSIM
No option change physical sim to eSIM
Widget home screen
Need widget to add to home screen to easily see data remaining
About dark mode
Now 2026 , so it’s time to have dark mode bro.
Unreliable
The entire day I have spent trying to top up and renew my monthly plan but the app just wouldn’t load. I tried using 5G and different WiFi networks. It just doesn’t load. Always showing “Bong Smart is tidying up. Tap reload to see the magic!” But when you tap on it, it’s just the same loading blank screen again and again.
Good App
Very Nice
Does not work in PH
I bought SMART SIM for Philippines but the App does NOT work!
Account switching and Login
The app experience was great. One thing though, I would love a feature to login via some shorts of email account in addition to the personal number verification with OTP. The OTP is a secure way to get access, but since my number is on an eSIM iPad, which is a very complicated way to work around since the normal text OTP messages would not get through, and transferring the eSIM back and forth is a bit too exaggerating. Hence worth mentioning that I could not get access to my SmartNas Account with my iPad’s eSIM, to the app which I couldn’t get my service renewed. Through the banking apps data packs service, and pinless balance refills, I would have to wait my account to magically renewed on its own without the app access.
Web app
The app does its job, but it’s filled with ads, and felt like a web app. Make a better user friendly app pleasssseee. Everything is so so small. Every time i opened the app, there’s a lingering feeling it’s gonna crash. 50% of the time, it crashed
Remaining Balance
Did not show all remaining data internet
smart
good
Ok
Ok
log in problem
whenever i close the app and open it again i have to also log in, this never happened until now
Pibak use mes
Hort men os luy berk min jenh ng mg
បញ្ហា
បាញលុយចូលហើយ សូមណូមពរដាក់បាញលុយចេញវិញបានផង
Recognition
The best Mobile net in Cambodia
Force users to update before using
Bad experience. When you not updated but there is an updated version, the app will force you to update even using cellular data. If you don’t update, you cannot use it. Why not give an option to update later on WiFi?
Thai language
Thai language
ហេតុអ្វីបានជារយៈពេលចូលប្រើតែងផុតកំណត់
អោយតែចេញពីapp ចូលវិញតែងតែផុតកំណត់ why ?
支付问题
可以加一个微信付款吗
Easy to use
Great app! Easy to use and top up
Misleading alert
When you run out of money and your plan is not active anymore and you are not connected to wifi but you enabled mobile internet(which you don't have active because plan is ended), you open the app, press top up, select visa and they say this option is not available, go to the store. But if you connect to wifi then it works and you didn't actually need to leave your house
ipad air 2
Can we use smartnas app on ipad now?
សេវា
LoL 5G សេវាទាក់ៗចង់ងាប់
App freezes at times
The functioning of the app isn't smooth, I find it hard to use.
H
Not good g
App doesn’t work
I am not able to top up on the app. When I attempt to add money the app won’t allow me to access my account. I’ve gone to Smart stores to try to fix it but it still isn’t working.
Seems ok but since latest update is buggy for me
Ever since the latest update, it doesn't show my latest plan details and says "something went wrong" tried installing again and same issue. Also when selecting a plan and pressing "yes" the app crashes to home screen. Using a iPhone 5S - never has this issue before. Any other users with this issue?
Tzy
Duj kduy jg tix tix kach luy kon mi tapok smart der duj kdit ke jg 5G duj kdit
新注册esim号码说系统升级不能使用24年5月8号能用,实际还不能用
不能申试新的esim号码
App crash
Crashed when i try to exchange more money in smart thommong plan And Some service isn’t working
Horrible App
About as useful as a tooth ache. Bad design that gives minimal information about your plan, but does have many many adds. Don’t even try using customer service, they have no idea what that is.
Slow pathetic 4G speed, Worst network
4g speed test was at a miserable 15 mbps. pathetic company, pathetic network!
苹果11
打开软件白屏
Excellent app for all
Should use this app for your needs.
Alipay is not available
Alipay is not available
Hard for a traveller
Recently over from Australia. Paid Us$15. No calls and only a little data (social media scrolling and Google maps) and already expired. Partner on Metphone got me out of a tight spot and shared data. Was told I had 80gb and $20 of calls and will avoid buying from smartphone booth at the airport.
Debit/Credit card Link issue
After filled Bank card information, where is save or continue button? What I suppose to do next?
APP WILL NOT OPEN
For the past few days the app will not open. While the app is trying to load, it will crash and close the app within 10-20 seconds. I’ve tried to reinstall the app and restarted my phone and it is still crashing. EDIT: problem has been fixed
App doesn’t work
I click Get Sim and the app says it’s checking but never goes anywhere. I have a iPhone 14 Pro Max so I know I already need an eSIM. So app is pretty much worthless. And you can’t buy service (and eSIM) from their website. This company must be stuck in the Stone Age.
ញុមឆ្ងល់ណាស់ហេតុអ្វីញុមប្រេីប្រព័ន្ទ Metfone សោះមិចបានមានពាណិជ្ចកម្ម Smart ទៅវិញចង់អោយគេប្រេីមែន
ញុមឆ្ងល់ណាស់ហេតុអ្វីញុមប្រេីប្រព័ន្ទ Metfone សោះមិចបានមានពាណិជ្ជកម្ម Smart ទៅវិញចង់អោយគេប្រេីមែន រិះគន់ដេីម្បីស្ថាបនា យល់ ok
Can’t use Smart NAS from Australia
Before I could access smart NAS from Australia and check my balance and keep my sim from not expiring ... but now I get a warning page saying that there is a block saying “access denied” this website is using a security service to protect itself from online attacks .... have you blocked IP addresses from Australia?
Good to use
Good
eSIM compatibility
eSIM compatibility gets stuck . I have an iPhone XS unlocked . It can install esim. App is terrible
为什么最近升级的几个版本都不显示已经订阅的中国通话服务的使用情况?
为什么最近升级的几个版本都不显示已经订阅的中国通话服务的使用情况?想要变更服务还要查询代码,请问什么时候可以把Smart所有的套餐和服务内容订阅和取消的方式都显示在上面?谢谢!
It doesn’t support landscape mode
I need landscape mode
SmartNas FAQ
- Is SmartNas free?
- Yes. The app is free, in all 173 countries it sells in, and it sells nothing inside it.
- Does SmartNas have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to SmartNas?
- Translate Voice App Translator (4.5 from 169,554 reviews, premium from $3.49), Cellcard (4.6 from 55,930 reviews) and QR Code Reader & Generator App (4.6 from 21,027 reviews, premium from $0.99).
SmartNas download
Last updated 2 months ago.
SmartNas sells in 173 countries. It was released 9 years and 7 months ago, on 28 Feb 2017. It holds a 4.5 rating from 58,996 reviews.
Supports 3 languages: English, Khmer, Chinese.
How much does SmartNas make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.



