My-Zong





How much does My-Zong cost?
Prices are current as of 10 Sept 2026.
My-Zong has no in-app products on record in the United States.
10+ alternatives to My-Zong
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.4 | 4.3 | 4.7 | 3.9 | 3.9 | 3.4 | 2.3 | 2.1 | 2.0 | 3.0 |
| Reviews | 42K | 63K | 52K | 32K | 11K | 1.5K | 1K | 345 | 219 | 79 | 41 |
| Released | 2016 | 2017 | 2024 | 2021 | 2019 | 2023 | 2019 | 2023 | 2025 | 2020 | 2016 |
My-Zong reviews
4.6 out of 5, based on 41,651 reviews.
What people like
- Users love the great network service
- New design is easier to navigate
- Good for checking basic account details
What they complain about
- App crashes constantly when you open it
- Login fails with too many requests errors
- Creepy avatars pop up and annoy users
- Missing key features like eSIM conversion
Dear Zong Team,
I would like to share a suggestion regarding eSIM services and customer convenience. It would be extremely useful if Zong could introduce a feature in the My Zong App that allows customers to convert their physical SIM into an eSIM directly, without visiting a franchise or collecting a physical QR code. Many global telecom operators already provide in-app or online SIM to eSIM conversion, making the process fast, secure, and fully digital. Adding this feature would significantly improve the user experience, especially for customers using modern smartphones and eSIM-only or dual-SIM devices. Benefits of this feature include: - Greater customer convenience and time savings - Reduced load on Zong franchises and customer service centers - Better support for eSIM and future smartphone technologies - Stronger positioning of Zong as a digital-first and innovative network Customer verification can still be handled securely via OTP, CNIC verification, or biometric methods within the app. I believe this enhancement would be highly appreciated by Zong users and would strengthen Zong’s digital ecosystem. Thank you for your time and consideration. Kind regards, Abdullah
Glitched
Can you please make this app a bit smoother and glitch free? i cannot login to my account now
Network
Good
ایپ کلر۔
ایپ کلر ڈارک ہونا چاہئے اور فونٹ (لفظ) موٹے ہوں تاکہ سینئر شہریوں کو سہولت ہو۔
Informative but very buggy
Buggy interface with information not really loading around 25% of the time. Overall ease of use can also be improved
Review
Great app for Zong users.
Login ERROR!
CAN THIS COMPANY PLEASE JUST FIX THE LOGIN ERROR BUG, Automatically Logs out, too many requests, etc etc…. You can bring in z coins and all kinds of BS but not fix the MOST IMPORTANT/CRITICAL PROBLEM WITH THE APP!!!
Esim
The service are very good but if you add one thing that we can replace our sim to esim via this app so will be better
Har bar otp or too many attempts ajata he
Bht ee fazol app he har kch din bad khudi log out ho jati he or jab b login krny k lye otp lagao to ata he k “to many attempts” or login nai hota
Not getting activation code
I have been trying to activate my Zong app on my iOS device, it says that I have to enter 6 digit pin which I should have received through SMS which I have not received. I have tried multiple times but not receiving any SMS. Please fix this.
Zong
Good app
Net
Internet is bad
Review!
Good application, should provide more online services!
Issue downloading tax certificate
How am I supposed to save the tax certificate PDF if there is no download button anywhere???
Widget
There should be widget of the app which can show the remaining data/mins/sms and billing detail for both prepaid and postpaid.
soo cool
best network ever
Useless app
The most useless network and app I ever used of networks!!! Plz make it useful.
Service
App working very slow
Internet sim data pack is not loading
Please guide
Add Share button to download tax certificate
Just installed the app to download tax certificate but although the tax certificate is viewable in a second but unfortunately the developer forgot to add a “share” button to download the tax certificate.
Greatest Service of Pakistan
the Only Greatest Network of Pakistan..amazingly marvellous services in every aspect...love u Zong
Worst network of pakistan
Light gul to in service b gul 3rd class service and high rates
Mr.Kh. Rahman
Poor connectivity
Error while switching between 2 profiles
I have a profile for my mobile phone and one for my mobile data device. When I switch between them it throws error “too many requests received try later”. This is a coding bug which needs fixing.
Bug in usage tab
I have subscribed to three packages and when scroll down to third package to unsubscribe it, the screen will move to the first two packages so unable to unsubscribe the third package.
Best
Best cellular service in country
Poor Signal in charsadda Location, Lackluster Support
Despite living near a Zong tower in Charsadda Rajjar, my signal strength is consistently terrible. I've raised the issue with the franchise multiple times to no avail. I cannot recommend Zong's service in this location
Missing one thing
Make your own bundles is available on Android and not on iOS devices please add this also on iOS. Thankyou !
Feedback
I think this application isn’t professional tools because this suddenly crash when open application and I also expect a better .
Need improvement
New features but few are missing, you can not see you updated balance.
Package
I satisfied your this wonder full package
Scam
Very disappointed
Update is awesome but package is missing
Weekly premium 30gb missing
App crush not opan in iphone x
Ths update app every time not upan app
Speed and Interruptions
From 4G I expect fast speed with no interruptions but most of the times it’s not like that
Application Crashes Again & Again
Somehow I managed to get a package. Trying to use the app but it keeps crashing. First it loads a lot and then for a flick of second, the app automatically shuts down. Kindly do the needful
App crash
The app is crashing on iPhone 6 since the last update. Does not open at all. Please fix!
Request failed
Requesting failed problem occurring from last two days. kindly fix this issue thanks
Horrible experience
The app constantly crashes. I can't even recharge online. Had to use an android phone to do so. Horrible experience.
Get rid of the avatar
The update is great, made it overall easier to find what you need but dear god why the avatar? After eating up Rs. 10 as tax and then still charging tax on bundles, you give us these avatars like it’s a good thing? Where do I even start from about how annoying it is and then there isn’t even an option to remove it! The avatar (all equally creepy) keep popping up to give facial affirmations every time you do something on the app which is so redundant as if we are back at kindergarten being patted on the back for colouring within in the lines. And don’t even get me started with the expressions the avatars give, those creepy smirks every-time I get a bundle as if we just got away with a crime or something. You guys need fire who ever in your marketing department came up with that because this was a terrible and lets be honest absolutely useless addition to make and shame on you for letting it get this far. I’m surprised you guys didn’t jump on the current situation and make them wear masks too to make them “relatable”. This is not a suggestion btw, do not feed this gremlin any further! I can’t even imagine the disappointment the developers who were told to make these went through, they must be going over their life choices thinking where they went wrong to end up making this. Get rid of the avatar or atleast give us the option to get rid of them.
It’s fair for the price
I’m on vacation and it’s good only problem it won’t support more than like 5 devices
Login issue
After update i cant login Login issue application stuck on login Really a bad update
Good experience
Now better than old version
no efficiency and bugs here and there
You guys need to maintain the app to the latest it won't let me collect daily free mbs and give error everytime
New Design
The new design is a lot better. However, there still seems to be teething issues as most things are not loading. Once rectified, this app will be a 5.
Startup animation... arghhh
Please remove! It’s slow and clunky. Just show a simple Zong logo instead.
The missing search bar
I don’t know if it is happening with just me but I can’t see the search bar on this app, fix it whatever the issue is
Zong app
My amount that is due never shows on the app
Works OK
The app works fine overall. Could not activate bundle/packages though
My-Zong FAQ
- Is My-Zong free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does My-Zong have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to My-Zong?
- UPTCL- App Up Your Life! (4.4 from 62,715 reviews), SuperVPN Fast VPN Client (4.3 from 52,020 reviews) and M-TAG One Network (4.7 from 32,354 reviews).
My-Zong download
Last updated 29 days ago.
My-Zong sells in 175 countries. It was released 10 years and 1 month ago, on 4 Sept 2016. It holds a 4.6 rating from 41,651 reviews.
Supports 3 languages: English, Chinese, Urdu.
How much does My-Zong make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

