My-Zong
Utilities

My-Zong

Zong China Mobile Company Pakistan

How much does My-Zong cost?

Prices are current as of 10 Sept 2026.

My-Zong has no in-app products on record in the United States.

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Rating / 54.64.44.34.73.93.93.42.32.12.03.0
Reviews42K63K52K32K11K1.5K1K3452197941
Released20162017202420212019202320192023202520202016

My-Zong reviews

4.6 out of 5, based on 41,651 reviews.

What people like

  • Users love the great network service
  • New design is easier to navigate
  • Good for checking basic account details

What they complain about

  • App crashes constantly when you open it
  • Login fails with too many requests errors
  • Creepy avatars pop up and annoy users
  • Missing key features like eSIM conversion
★★★★★ United States · v5.7.9 · 22 Jan 2026

Dear Zong Team,

I would like to share a suggestion regarding eSIM services and customer convenience. It would be extremely useful if Zong could introduce a feature in the My Zong App that allows customers to convert their physical SIM into an eSIM directly, without visiting a franchise or collecting a physical QR code. Many global telecom operators already provide in-app or online SIM to eSIM conversion, making the process fast, secure, and fully digital. Adding this feature would significantly improve the user experience, especially for customers using modern smartphones and eSIM-only or dual-SIM devices. Benefits of this feature include: - Greater customer convenience and time savings - Reduced load on Zong franchises and customer service centers - Better support for eSIM and future smartphone technologies - Stronger positioning of Zong as a digital-first and innovative network Customer verification can still be handled securely via OTP, CNIC verification, or biometric methods within the app. I believe this enhancement would be highly appreciated by Zong users and would strengthen Zong’s digital ecosystem. Thank you for your time and consideration. Kind regards, Abdullah

— Abdullah Maqsood

★☆☆☆☆ United States · v5.8.6 · 3 Aug 2026

Glitched

Can you please make this app a bit smoother and glitch free? i cannot login to my account now

— Ali.khan26

★★★★☆ Saudi Arabia · v5.8.8 · 26 Aug 2026

Network

Good

— Gul Virk

★★☆☆☆ Pakistan · v5.8.4 · 31 Jul 2026

ایپ کلر۔

ایپ کلر ڈارک ہونا چاہئے اور فونٹ (لفظ) موٹے ہوں تاکہ سینئر شہریوں کو سہولت ہو۔

— DeenPumps

★★★☆☆ Canada · v5.7.1 · 22 Mar 2025

Informative but very buggy

Buggy interface with information not really loading around 25% of the time. Overall ease of use can also be improved

— CellarGore

★★★★★ United States · v5.7.7 · 17 Dec 2025

Review

Great app for Zong users.

— Player.Unknown

★☆☆☆☆ United States · v5.8.4 · 16 Jul 2026

Login ERROR!

CAN THIS COMPANY PLEASE JUST FIX THE LOGIN ERROR BUG, Automatically Logs out, too many requests, etc etc…. You can bring in z coins and all kinds of BS but not fix the MOST IMPORTANT/CRITICAL PROBLEM WITH THE APP!!!

— HANNAXXY

★★★★☆ Saudi Arabia · v5.8.4 · 6 Jun 2026

Esim

The service are very good but if you add one thing that we can replace our sim to esim via this app so will be better

— Arsha dkhan

★★☆☆☆ Pakistan · v5.8.4 · 30 Jun 2026

Har bar otp or too many attempts ajata he

Bht ee fazol app he har kch din bad khudi log out ho jati he or jab b login krny k lye otp lagao to ata he k “to many attempts” or login nai hota

— Sheikh112

★★★☆☆ Australia · v5.4.5 · 28 Dec 2022

Not getting activation code

I have been trying to activate my Zong app on my iOS device, it says that I have to enter 6 digit pin which I should have received through SMS which I have not received. I have tried multiple times but not receiving any SMS. Please fix this.

— Thunder y5

★★★★★ United States · v5.7.4 · 3 Oct 2025

Zong

Good app

— Sheikhazadi

★☆☆☆☆ United States · v5.8.1 · 6 May 2026

Net

Internet is bad

— coldplayeers

★★★★☆ Pakistan · v5.8.1 · 12 May 2026

Review!

Good application, should provide more online services!

— AMM0101

★★☆☆☆ Pakistan · v5.8.4 · 17 Jun 2026

Issue downloading tax certificate

How am I supposed to save the tax certificate PDF if there is no download button anywhere???

— MergeConflict

★★★☆☆ United States · v5.2.7 · 10 Aug 2021

Widget

There should be widget of the app which can show the remaining data/mins/sms and billing detail for both prepaid and postpaid.

— Wahur1

★★★★★ United States · v5.7.2 · 21 Aug 2025

soo cool

best network ever

— Dani butt .

★☆☆☆☆ United States · v5.6.8 · 10 Sept 2024

Useless app

The most useless network and app I ever used of networks!!! Plz make it useful.

— MuskanZahra

★★★★☆ Saudi Arabia · v5.7.9 · 26 Jan 2026

Service

App working very slow

— MuhaKhan

★★☆☆☆ Canada · v5.7.8 · 17 Jan 2026

Internet sim data pack is not loading

Please guide

— Nabeelsahi

★★★☆☆ United Kingdom · v5.2.7 · 21 Jul 2021

Add Share button to download tax certificate

Just installed the app to download tax certificate but although the tax certificate is viewable in a second but unfortunately the developer forgot to add a “share” button to download the tax certificate.

— adnanzaidi

★★★★★ United States · v5.7.1 · 17 Feb 2025

Greatest Service of Pakistan

the Only Greatest Network of Pakistan..amazingly marvellous services in every aspect...love u Zong

— بلال پاکستان

★☆☆☆☆ United States · v5.6.6 · 4 Aug 2024

Worst network of pakistan

Light gul to in service b gul 3rd class service and high rates

— Dr Ajay Bajaj

★★★★☆ United States · v5.7.2 · 5 Aug 2025

Mr.Kh. Rahman

Poor connectivity

— Qaisar khan Yousafzai

★★☆☆☆ United States · v5.4.6 · 11 Mar 2023

Error while switching between 2 profiles

I have a profile for my mobile phone and one for my mobile data device. When I switch between them it throws error “too many requests received try later”. This is a coding bug which needs fixing.

— tjdgreat

★★★☆☆ United Kingdom · v5.2.6 · 25 Jun 2021

Bug in usage tab

I have subscribed to three packages and when scroll down to third package to unsubscribe it, the screen will move to the first two packages so unable to unsubscribe the third package.

— Veed786

★★★★★ United States · v5.6.2 · 13 Mar 2024

Best

Best cellular service in country

— victorlhr

★☆☆☆☆ United States · v5.6.2 · 24 Mar 2024

Poor Signal in charsadda Location, Lackluster Support

Despite living near a Zong tower in Charsadda Rajjar, my signal strength is consistently terrible. I've raised the issue with the franchise multiple times to no avail. I cannot recommend Zong's service in this location

— ayyanalee

★★★★☆ United States · v5.3.2 · 23 Feb 2022

Missing one thing

Make your own bundles is available on Android and not on iOS devices please add this also on iOS. Thankyou !

— KAMRAN65

★★☆☆☆ United States · v5.4.5 · 29 Dec 2022

Feedback

I think this application isn’t professional tools because this suddenly crash when open application and I also expect a better .

— 2342zia

★★★☆☆ United Kingdom · v5.1.3 · 22 Dec 2020

Need improvement

New features but few are missing, you can not see you updated balance.

— Aamirejaz

★★★★★ United States · v5.6.1 · 8 Jan 2024

Package

I satisfied your this wonder full package

— Moon shah sb

★☆☆☆☆ United States · v5.6.1 · 28 Jan 2024

Scam

Very disappointed

— Meharws

★★★★☆ Italy · v5.0.0 · 5 May 2020

Update is awesome but package is missing

Weekly premium 30gb missing

— faiz00

★★☆☆☆ United States · v5.4.3 · 24 Mar 2022

App crush not opan in iphone x

Ths update app every time not upan app

— hameshdj143

★★★☆☆ Australia · v5.1.1 · 14 Sept 2020

Speed and Interruptions

From 4G I expect fast speed with no interruptions but most of the times it’s not like that

— Sarfraz60

★★★★★ United States · v5.5.0 · 8 Nov 2023

Application Crashes Again & Again

Somehow I managed to get a package. Trying to use the app but it keeps crashing. First it loads a lot and then for a flick of second, the app automatically shuts down. Kindly do the needful

— FahadBawany

★☆☆☆☆ United States · v5.6.0 · 2 Dec 2023

App crash

The app is crashing on iPhone 6 since the last update. Does not open at all. Please fix!

— Ali baba 40 chor

★★★★☆ Saudi Arabia · v1.3.1 · 20 Dec 2017

Request failed

Requesting failed problem occurring from last two days. kindly fix this issue thanks

— Rimtopak

★★☆☆☆ United States · v5.2.9 · 8 Dec 2021

Horrible experience

The app constantly crashes. I can't even recharge online. Had to use an android phone to do so. Horrible experience.

— BacCrac

★★★☆☆ United Kingdom · v5.0.0 · 23 Jul 2020

Get rid of the avatar

The update is great, made it overall easier to find what you need but dear god why the avatar? After eating up Rs. 10 as tax and then still charging tax on bundles, you give us these avatars like it’s a good thing? Where do I even start from about how annoying it is and then there isn’t even an option to remove it! The avatar (all equally creepy) keep popping up to give facial affirmations every time you do something on the app which is so redundant as if we are back at kindergarten being patted on the back for colouring within in the lines. And don’t even get me started with the expressions the avatars give, those creepy smirks every-time I get a bundle as if we just got away with a crime or something. You guys need fire who ever in your marketing department came up with that because this was a terrible and lets be honest absolutely useless addition to make and shame on you for letting it get this far. I’m surprised you guys didn’t jump on the current situation and make them wear masks too to make them “relatable”. This is not a suggestion btw, do not feed this gremlin any further! I can’t even imagine the disappointment the developers who were told to make these went through, they must be going over their life choices thinking where they went wrong to end up making this. Get rid of the avatar or atleast give us the option to get rid of them.

— justnokay

★★★★★ United States · v5.2.7 · 2 Aug 2021

It’s fair for the price

I’m on vacation and it’s good only problem it won’t support more than like 5 devices

— COMMENT SECTION MOVED

★☆☆☆☆ United States · v5.5.0 · 6 Jul 2023

Login issue

After update i cant login Login issue application stuck on login Really a bad update

— Malik Aryan 1

★★★★☆ Canada · v1.2 · 6 Feb 2017

Good experience

Now better than old version

— soubanTT

★★☆☆☆ United States · v5.2.6 · 27 May 2021

no efficiency and bugs here and there

You guys need to maintain the app to the latest it won't let me collect daily free mbs and give error everytime

— Sheikhuuu ^_^

★★★☆☆ United Kingdom · v5.0.0 · 7 May 2020

New Design

The new design is a lot better. However, there still seems to be teething issues as most things are not loading. Once rectified, this app will be a 5.

— Aaaabbb1

★★★★★ United States · v5.2.6 · 4 Jun 2021

Startup animation... arghhh

Please remove! It’s slow and clunky. Just show a simple Zong logo instead.

— AskarianPK

★☆☆☆☆ United States · v5.4.5 · 13 Dec 2022

The missing search bar

I don’t know if it is happening with just me but I can’t see the search bar on this app, fix it whatever the issue is

— potato head12345

★★☆☆☆ United States · v5.1.3 · 3 Jan 2021

Zong app

My amount that is due never shows on the app

— aliosman123

★★★☆☆ Canada · v1.5 · 1 Feb 2019

Works OK

The app works fine overall. Could not activate bundle/packages though

— AMJ Kuwait

My-Zong FAQ

Is My-Zong free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does My-Zong have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to My-Zong?
UPTCL- App Up Your Life! (4.4 from 62,715 reviews), SuperVPN Fast VPN Client (4.3 from 52,020 reviews) and M-TAG One Network (4.7 from 32,354 reviews).

My-Zong download

Last updated 29 days ago.

My-Zong sells in 175 countries. It was released 10 years and 1 month ago, on 4 Sept 2016. It holds a 4.6 rating from 41,651 reviews.

Supports 3 languages: English, Chinese, Urdu.

How much does My-Zong make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full My-Zong analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend