Azova
How much does Azova cost?
Prices are current as of 11 Sept 2026.
Azova has no in-app products on record in the United States.
10+ alternatives to Azova
| Azova |   Select Health |   Intermountain Health |   Mamele |   Sweat Cycle House - PG |   WholesomeCo |   Provo Parks and Recreation |   St. George Marathon |   Summit Athletic Club |   MotivHealth App |   Brick Canvas | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 3.8 | 4.7 | 3.8 | 4.9 | 5.0 | 4.3 | 1.4 | 2.2 | 4.1 | 2.4 | 2.6 |
| Reviews | 613 | 4.7K | 3.1K | 861 | 67 | 44 | 28 | 18 | 13 | 10 | 5 |
| Released | 2016 | 2015 | 2019 | 2020 | 2023 | 2022 | 2025 | 2022 | 2024 | 2025 | 2022 |
Azova reviews
3.8 out of 5, based on 613 reviews.
What people like
- Staff is kind and patient.
- Results arrive very quickly.
- Cheaper than local clinics.
- Tested at home in comfort.
What they complain about
- App freezes and bugs out constantly.
- Support ignores refund requests completely.
- Scheduling times are confusing and wrong.
- Proctors show up late often.
Simple
The testing process was really simple. The proctor was very kind and walked me through the process. It makes it easier if you take a pre-test 24-48 hours before your scheduled test. The familiarity with the testing kit made it easier.
Where is my refund?
I cancelled an appointment through the triage assistant Royd as I was asked to use a Chicago based formulary. I said that I will not accept and asked that my appointment be canceled. I was informed that it was canceled in my chat. But today I see $69 posted. I tried following up with Royd but haven’t received a response. Please refund my money.
Good service
The app is not totally user-friendly, but the service staff are great. They helped us resolved an issue and made it very convenient to get tested in the lobby of our hotel before leaving Italy.
Useless, worrying about data privacy given shoddy app
Apparently after registering myself and my kids and doing a first round of PCR tests adding another test is not supported. The app is completely weird, as though it was half built for something larger and then they just rushed it out to capitalized on COVID. Because of this I worry about data privacy as I am not convinced they are HIPAA compliant properly or have very weak security controls. For example, they have limited support for password managers and arbitrary password reset intervals and no 2nd factor auth. Feels like a security design from 2008. Going to start using LabCorp or others for tests going forward. Larger organizations with higher fiduciary responsibility.
Broken kit
My first test kit with the batteries didn’t work 😡 Thank God I ordered 2, as I was leaving the next day to Hawaii and would have to cancel my trip😡😡😡😡😡
Super easy COVID test proctoring
We used AZOVA to proctor our Covid test while in Canada so we could return to the US. It was $20/person to get a proctor to guide us through the test and provide certified results so we could return home. Proctor was helpful and professional. Certification was provided within 30 minutes of taking the test. Would use them again for sure.
Worst Covid service yet
Something that was supposed to add convenience to my vacation cost me 2 hours to test myself and one of my daughters with the Ellume test- it would have been far less time and less money to walk into a clinic. NEVER AGAIN. App is glitchy, instructions are vague, the process is time consuming, and the proctors have chronically bad connections.
Good product
Had to use this company for a recent trip to proctor a Covid test as it is the only company approved for home testing for the country I was visiting. The app is decent although I couldn’t add passport information within the app and had to go to the website. The messaging feature worked well, the reps responded quickly. The notifications worked, and it was great to be able to use my phone to do the video call for the test. The results were ready and in the format I needed within 20 minutes. I had my own test which was not one that they sell, but by using a generic link that I learned about by calling them I was able to schedule my appointment. The test appointment was scheduled for EST but with the recent change to EDT the time was confusing and I got pinged to show up at 9am and again at 10am. They should allow you to pick EST or EDT. Other than the few little hiccups, overall it was a good experience and the pricing for the tests is very reasonable.
Ripped off for two tests
After a very convoluted process to get our family of four set up for a proctor, we ended up getting charged for two appointments we didn’t have because of errors on their end. Still trying to talk to someone about getting our refund, even with email proof of the mistake. It’s a very janky app and company, but the test observation went well and we got home. The problem was not communicated on their end and cost us $50.
Convenient
Fast and convenient. Staff was very nice. Very straightforward. Make sure to download app before your appointment and have a way to prop your phone up during the process.
What’s the point of booking an appointment slot when the proctor is really late
Proctor was 15 minutes late to my time slot — when you’re traveling, every minute counts, so why even offer times as specific as a “2:04pm-2:12pm” window when the proctor doesn’t roll in until 2:20? The whole point of this service is to be a dependable option that is superior to finding a test locally wherever you happen to be traveling before returning to the US (at least at the time of writing, supervised tests are still required to return to the US from elsewhere). App is incredibly overbuilt with the Ellume Bluetooth test kit. This whole thing seems to generate a ton of plastic waste and be incredibly and unnecessarily overbuilt.
On the fence
I absolutely appreciated the availability of this service to get my family of 5 covid tests to return back to the US. Unfortunately, it wasn’t quite as seamless or easy to use as I had wished. I set it up before traveling which I was glad for. It took some back and forth to get it set up. To have the actual tests proctored, the proctor was lovely and knowledgeable. Getting the results was a little bumpy - I made full use of the chat function to ensure that my test results were submitted correctly as there were few instructions. Overall, I would def use this again but with the knowledge that it’s a bit klunky to get it done.
Not intuitive or user friendly
Uploaded my vax card (and my families) in hopes of expediting the process to enter Hawaii. Paid $10 each ($40). Entered all the required data, dates, addresses, lot #’s, along with the vacation info on the Hawaii site. I’m still unsure if I am verified or what I need to show when in Hawaii. Not user friendly at all. Frustrating experience to say the least.
Great service
This is a very convenient service to be able to access. I wasn’t sure if I would receive in time my Covid test results from my care provider, before boarding the cruise ship. So I was able to do a home test quickly through Azova and get my documentation needed to travel. It was reasonably priced and will use them again if needed. I have recommended to others to use Azova when needing a Covid test documented for travel. Thank you for your excellent service.
One of the least user friendly apps I’ve ever used
If I didn’t need this app to schedule my covid test before boarding our cruise, I wouldn’t use it. Many of the links/features are broken and the app regularly freezes. If you’re considering this app for your healthcare records- I recommend searching for an alternative!
Lucira- perfect
Canadians flying back from Maui. This was a way less expensive test than a Maui clinic. It worked flawlessly and as the stress built over shipping/receiving, getting the whole family tested etc, they took calls promptly and answered all concerns promptly. Top shelf service. In hindsight, these are single use - 1 shot tests. I’ll take an extra test next trip. If something went wrong (faulty equipment or a slip/spill) the cost of the extra test would be far cheaper than spending additional nights until getting tested again.
Easy to use
Really easy to use and figure out. After creating an account we scheduled an appointment to have someone proctor our at home test. Much appreciated!
Can’t find anything
I’ve used several different healthcare portal apps. This one is the least intuitive and doesn’t seem to actually import the appointments with this provider, or update any lab results. There’s only a COVID 19 pass, which is confusing to me. The only functional thing in this app for me is messaging, but even that is difficult to find who I want to message (are we able to message individual providers? No.)
So much better than finding somewhere local
We bought the Azova tests before flying to Mexico, based on the recommendation of our chosen airline. At a cost (at the time) of $115 Canadian, this was a bit cheaper than most places that we could find in Mexico, but removed the necessity of having to travel to a clinic somewhere in the city we were in, waiting in line (in a waiting room?) with others who might actually be positive (resulting in our catching Covid anyway). In the comfort of our condo at the resort we were staying at, with the excellent directions from the assigned proctor (one who oversees a test or exam) we were connected by video, went through the steps of the test, completed the full test in 11 minutes (both my wife and I were able to appear on camera with the proctor, so we were both able to do our test at the same time) and then we could get ready for our day while waiting for a proctor to call us back when the test had completed. The test module (small electronic kit with included batteries) was simple to operate and easy to read. Thankfully (or not, because then we couldn’t stay in Mexico for another week or so ) our tests both came back negative, and we received our documentation within minutes, rather than having to wait hours or days for a test to be sent out to a lab for verification. If we’re required to do similar testing with our next foreign trip, we will definitely purchase these kits again. The only issue we had was what to do with the kits when we were done. We removed the batteries (because, why not, they’re good AAs) and put the kit into the provided ziploc bag to throw in the garbage. We were not told what to do with these by the proctor, so that would be the only issue that I have with the whole system. My only one other criticism might be the size of the packaging, since we had to bring them with us in our luggage, it would have been nice if they could have reduced the overall size of the package a little more, in order to make these easier to pack. As it is, they take up the space of a pair of flip flops (ladies medium) in the baggage, but then you have that room when you’re returning home, so not a huge issue.
Review for Cedrick!!!
Used Azova for the Ellume Covid-19 test observation. Cedrick C. was the observer for my husband and I. He explained everything in detail, was very patient, and didn’t waste our time. Will be using Azova again, if needed in the near future. Thanks again Cedrick!!!
Horrible Experience
I joined my appointment a few minutes ahead of time waited for 20 mins and no one showed up, no message saying the providers are busy or any indication when anyone will show up. When you’re providing travel services the least you could do is provide a message about your delay. I ended up overseas and trying to find a lab that could give me test results within a few hours of travel. I wouldn’t recommend this service to anyone and would never use them again.
Helpful
Appreciated this app for record of Covid vaccination prior to Hawaii trip. Haven’t gone yet so I will update this after my flight but definitely was better than paying hundreds of dollars for the clear app if you’re not a frequent traveler.
Excellent option to satisfy US travel requirements
This wound up being a great option for satisfying the US re-entry testing requirements. Being able to pack a couple rapid tests and complete the observation from the comfort of my hotel room the day before my flight was quite the relief—much less stressful than trying to find an overseas testing facility. I got the pdf documentation within 15 minutes of submitting my results.
Unable to log in
After I log in, it takes me to a page saying it is syncing my data and to wait. I’ve left my phone alone on this page for a long time. No luck. Tried reinstalling the app and turning my phone on and off. Nothing is working. Please fix! I will change this review once this is resolved.
Fantastic
We were nervous about this process. When we read the box, it was identified that there were no instructions about the video set up. So we re-read the email instructions and had everything set up from there. Called the help centre and then got the video appointment time set up. Went through the video appointment which was wellmorganized and easy to follow. Test results were in under an hour!!!
Time saver
Excellent app. Great service.
Horrible experience
I traveled to Canada and needed to have a supervised COVID test to get back to the US. Took 90 minutes just to schedule an appointment to do the test. The app is absolutely horrible and clunky. Horrible horrible horrible !
Therapist Approved
I’ve been using Azova as an affordable option to be hippa compliant for over two years now. They have worked out the early version bugs. The app notifies with push notifications when I have an appointment and the chat lets me stay up with clients without using my personal number or a lame google voice work around.
Awful, buggy app, with unreliable service
Recommend finding some/any other testing service. This app (and the website) are ridiculously buggy and poorly designed, and the pro tiering service repeatedly fails to deliver the most bas I follow-through. Bottom line: Relying on Azova/Ellume means risking missing your flight because the service is deficient.
Worked very well on our trip to Europe.
The video call was well organized and was on time. Instructions were very clear and we received the results immediately.
Unbelievably Awful!
And, now, 5 and 1/2 months later, I get a “we’re sorry, we’ll do better” response. Awful. A total scam. Ought to be in jail. Recommended by Delta airlines, I bought the tests for trip to the UK. First you have to also download Ellume, which is a complete mess, too. Between the 2 apps they can’t decide what time it is! After making my first appt for a test, within an hour - I had THREE different times given to me, variously as PDT, PST and UTC, by both text and e-mail. I called the 800 number and was told “OH, it doesn’t matter, they are all the same time”. Just absurd service!!
Azova FAQ
- Is Azova free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Azova have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Azova?
- Select Health (4.7 from 4,708 reviews), Intermountain Health (3.8 from 3,083 reviews) and Mamele (4.9 from 861 reviews).
Azova download
Last updated 1 month ago.
Azova sells in 175 countries. It was released 10 years and 3 months ago, on 17 Jun 2016. It holds a 3.8 rating from 613 reviews.
Supports 2 languages: English, Spanish.
How much does Azova make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.